Manulife Financial Corporation

Analyst, Control Testing

Manulife Financial Corporation$86K — $136K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in Audit, Technology Risk, or Operational Risk within global financial services.
  • Preferred certification (CPA, CIA, CISA) and relevant university degree.
  • Strong capability in control testing with clear documentation.
  • Familiarity with control frameworks applicable to tech environments.
  • Analytical and problem-solving skills.
  • Effective communication skills, both written and verbal.

Responsibilities

  • Execute standardized, risk-based control testing across technology domains.
  • Support test scoping, population validation, and sample selection activities.
  • Perform control test procedures and document results accurately.
  • Identify and escalate control gaps and issues to management.
  • Leverage data and analytics for efficient testing execution.
  • Contribute to continuous monitoring and improvement initiatives.
  • Assist in preparing operational metrics for reporting dashboards.

Benefits

  • Customizable health and dental benefits, including mental health support.
  • Short- and long-term disability, life, and AD&D coverage.
  • Retirement savings plans with matching contributions.
  • Generous paid time off, including vacation and personal days.
  • Well-being and inclusion focus within a flexible work environment.
Full Job Description
We are building a shared service Line 1B function that performs control testing on behalf of Line 1. The team provides objective, risk-based testing across cybersecurity, infrastructure, cloud, data platforms, and operational technology domains. This work strengthens first-line accountability, enhances transparency, and supports alignment with regulatory expectations, including the OSFI E-21 Operational Risk and Resilience Guideline.

Position Responsibilities:

You will support this new function through the execution of the control testing program and contribute to how Global Technology understands control performance and manages technology and cyber risk. This role is a hands-on technical analyst responsible for control testing and supporting continuous control monitoring.

🧩 Execute a Risk-Based Control Testing Program
  • Execute standardized, risk-based Line 1 control testing across technology domains.
  • Support scoping, population validation, and sample selection.
  • Perform test procedures, including evidence collection and evaluation.
  • Document test results, conclusions, and supporting evidence in accordance with testing standards.
  • Identify control gaps and escalate issues to managers.


⚙ Support Modernization of Control Testing
  • Use data, tools, and analytics to support efficient test execution.
  • Contribute to continuous monitoring and automation initiatives.
  • Identify opportunities to improve testing consistency and efficiency.


📈 Support Reporting and Insights
  • Contribute to weekly and monthly dashboards, scorecards, and reporting key operational metrics.


🤝 Collaborate Across Teams
  • Partner with control owners to gather evidence and clarify processes.
  • Work with global team members to support consistent execution.
  • Provide timely updates on testing progress and issues.


Required Qualifications:
  • You don't need to check every box - but if you bring many of these qualifications and are eager to grow, we want to hear from you:
  • 2+ years of experience in Audit, Technology Risk, Information Security, Operational Risk, or related field within a global financial services organization.
  • Professional designation preferred (e.g., CPA, CIA, CISA) and university degree or equivalent experience in Computer Science, Information Technology, Business, or related field.
  • Strong control testing capability with the ability to document results clearly.
  • Familiarity with key control frameworks and their application to technology environments.
  • Strong analytical and problem-solving skills.
  • Effective written and verbal communication skills.


Preferred Qualifications:
  • Exposure to data analytics or reporting tools (e.g., Excel, Power BI).
  • Experience with GRC tools (e.g., Archer).


💡 Core Proficiencies:

Attention to Detail: Produces accurate, well-documented work.

Collaboration: Works effectively within a team environment and with stakeholders.

Critical Thinking: Identifies issues and can perform risk analysis.

Communication: Clearly conveys findings and testing results.

Execution Excellence: Delivers high-quality work against timelines.

When you join our team:
  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.


The role being advertised is an existing vacancy.

Referenced Salary Location
Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between
$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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