Job Family Group:
Sales Group
Job Description:
Castrol's Americas Operations & Product Manager will hold a dual mandate at the heart of our Thermal Management business — driving operational excellence across the full order-to-cash cycle while leading the end-to-end product lifecycle from strategic planning through market execution. Thermal Management is a strategically important, fast-growing business area for Castrol. With our advanced cooling fluid technology, we aim to transform the industry by driving the adoption of liquid cooling as a pathway to sustainable industrial operation.The successful candidate will serve as the primary bridge between sales, supply chain, product development, and go-to-market teams — ensuring that Castrol's data center fluid product lines are delivered efficiently, grow profitably, and continuously evolve to meet customer needs across the Americas.
The Americas Operations & Product Manager will work closely with the Americas Market Development Director, Global Supply Chain (GSC) team, and Global Product Management to build robust commercial and operational processes. The role includes direct and dotted-line reporting relationships and will be expected to lead cross-functional project teams that span integration, offer development, and operational execution.
RequirementsExperience- Minimum 5 years of related experience managing large cross-functional initiatives in a B2B environment.
- Proven experience in both product development and operations management, preferably within lubricants, fluids, or a related technical industry.
- Demonstrated track record with business operations and supply chain management, including inventory, logistics, and order-to-cash processes.
- Ensure product changes are executed through agreed Castrol product lifecycle and change-management processes, including labels, regulatory and quality requirements.
- Translate customer and business requirements into clear product briefs for Technology, Supply Chain, Pricing, Sales and Marketing colleagues.
- Demonstrated expertise in category strategy, including customer and competitor dynamics.
- Experience supporting and leading transformational programs with measurable success.
- Drive continuous improvement in product management processes and ways of working, with a focus on speed-to-market and reduced complexity.
Skills & Competencies- Project Management & Agile Practices — ability to manage multiple medium-to-large-scale initiatives simultaneously.
- Strong financial and performance management acumen, with demonstrated ability to assess customer profitability and market data.
- Ability to operate with ambiguity, balance global standards with market needs, and drive decisions across multiple stakeholders.
- Excellent decision-making and problem-solving skills, particularly in complex, fast-paced environments.
- Strong partner relationship management and negotiation planning skills.
- Outstanding communication, influencing, and stakeholder alignment skills across diverse, cross-functional teams.
- Ability to identify risks and issues quickly and drive timely resolution.
- Leading Sustainable Change Management — ability to guide organizations through significant operational and product transformations.
- Strong listening skills to understand stakeholder needs and translate them into actionable product and operational strategies in a matrixed organization.
How much do we pay (Base)? ($107,000 - $153,000 (Minimum & Maximum))
*Please note the pay range listed for this position is a good faith and reasonable estimate of the base pay range for this position at the time of posting. You may learn more about our generous benefits here .
Travel Requirement:
Up to 10% travel should be expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is fully remote
Skills:
Business Acumen, Category Strategy, Coaching, Commercial performance, Consultative selling skills, customer and competitor understanding, Customer Profitability, Customer promise execution, Customer Value Proposition, Decision Making, Digital Fluency, Internal alignment, Leading through ambiguity, Listening, market, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Partner relationship management, Sector
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