About the RoleThe Americas Credit & Collections Manager is responsible for driving accounts receivable collections and improving working capital across the Americas, initially supporting customers in the United States with future expansion into Mexico and Brazil. Reporting directly to the Chief Financial Officer, this hands-on individual contributor role partners closely with Sales, Customer Service, Finance, and customers to resolve payment issues, improve cash flow, and drive continuous improvement across the order-to-cash process while maintaining strong customer relationships.
The Finance team plays a critical role in supporting business performance through strong financial controls, operational excellence, and cross-functional collaboration. As part of a global organization, you'll work alongside colleagues across multiple functions to optimize processes, improve cash flow, and support long-term business success.
Your Responsibilities- Lead regional credit, accounts receivable, invoicing, and cash application processes.
- Proactively contact customers to resolve aging receivables, secure payment commitments, and improve cash flow.
- Review customer creditworthiness and approve credit limits and payment terms.
- Partner with Sales, Customer Service, and Finance to identify the root cause of payment issues and resolve complex account concerns.
- Monitor operational KPIs and identify opportunities for continuous improvement.
- Support internal and external audits by maintaining accurate documentation and controls.
- Maintain customer portal information and ensure timely invoice submissions.
- Drive initiatives that improve cash flow and reduce outstanding receivables.
You Bring- Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred; equivalent experience will be considered.
- 5+ years of experience in credit, accounts receivable, collections, or order-to-cash operations.
- Strong knowledge of credit management, invoicing, cash application, collections, and accounts receivable processes.
- Experience working with ERP systems and proficiency in Microsoft Excel.
- Strong analytical, problem-solving, and communication skills.
- Ability to build collaborative relationships across Finance, Sales, Customer Service, and external customers.
- A self-starter with a hands-on approach, strong sense of urgency, and a continuous improvement mindset.
- Spanish language skills are strongly preferred
- Manufacturing or industrial industry experience is a plus.
What We Offer- Competitive compensation package
- Comprehensive medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and company holidays
- Opportunities for professional development and career growth
- Collaborative, inclusive, and innovative work environment
- The opportunity to make an impact within a growing global organization
Application and ContactPlease apply by clicking
"Apply" on this page. Kindly note that we will be reviewing applications and conducting interviews-including virtual interviews, as needed-on an ongoing basis, so we encourage you to apply as soon as possible.
No recruiters or unsolicited agency referrals, please. 
