Overview:The Vice President of Americas Asset Servicing is a key leadership role responsible for driving the operational efficiency, accuracy, and compliance of Asset Servicing functions across the Americas. This position requires strong analytical and problem-solving capabilities, a deep understanding of the diverse market practices across the Americas, and a proven ability to manage high-risk operational processes. The Vice President will be responsible for implementing process enhancements, identifying opportunities for automation, and strengthening the control environment to reduce operational risk while delivering a superior client service experience.
Responsibilities:- Process Optimization and Improvement: Identify and implement opportunities for process automation, simplification, and standardization across the Americas to enhance operational efficiency, reduce operational risk, and improve scalability.
- Training & Development: Develop and implement comprehensive training programs for Americas Asset Servicing teams, ensuring a high level of competency, adherence to best practices, and continuous skill development.
- Team Management & Development: Manage, mentor, and develop the corporate actions teams, fostering a culture of accuracy, accountability, and continuous improvement while implementing targeted training programs to address the complexities.
- Complex Issue Resolution: Serve as a key escalation point for complex operational issues, conducting in-depth root cause analysis and implementing effective, sustainable solutions that can be applied across the Americas.
- Root Cause Analysis & Solution Implementation: Conduct sophisticated, in-depth analyses to identify the root causes of systemic operational challenges within LATAM Asset Servicing, spearheading the development and implementation of solutions.
- Metrics and Reporting: Ability to analyze operational metrics, identify critical trends, and pinpoint areas of opportunity for process enhancement and risk reduction.
- Strategic Stakeholder Relationships: Cultivate and sustain strategic relationships with critical stakeholders, including clients, internal business units, and global product partners, to enhance service delivery.
- Drive Strategic Initiatives: Lead and drive strategic initiatives focused on transforming process efficiency, significantly reducing operational risk, and enhancing overall client satisfaction across the Americas Asset Servicing landscape.
Qualifications:- 8+ years of experience in financial services operations, with significant expertise in all aspects of corporate actions, including both NAM and LATAM markets.
- Demonstrated leadership experience with a proven ability to manage operational teams, drive change, and enhance processes in a high-volume environment.
- Comprehensive knowledge of a wide array of investment instruments and the specific nuances of corporate action processing in the Americas.
- Strong analytical, problem-solving, and decision-making skills, with experience in implementing process improvements (e.g., automation, workflow redesign).
- Excellent communication and interpersonal skills, with the ability to articulate complex information to a variety of internal and external stakeholders.
Education:- Bachelor's/University degree in Finance, Accounting, or a related field.
Job Family Group: Operations - Transaction Services
Job Family:Asset Servicing
Time Type:Full time
Primary Location:Tampa Florida United States
Primary Location Full Time Salary Range:$103,920.00 - $155,880.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:Aug 31, 2026
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
