Job Title: Director of Operations
Position Summary:The Director of Operations is responsible for the strategic and day-to-day oversight of the company's operational functions, including planning, coordination, and supervision of field service activities. This position plays a critical leadership role in ensuring that all industrial cleaning, flushing, and spill response services are performed safely, efficiently, and in compliance with applicable regulations and company standards.
Essential Duties and Responsibilities:Operational Oversight:- Direct and support the daily operations for industrial tank cleaning, chemical cleaning, hot oil flushing, and emergency spill response.
- Ensure execution of projects in accordance with scope, safety protocols, quality standards, and client requirements.
Team Leadership:- Direct and support operational managers response for overseeing field supervisors, crew leaders, and operational support staff.
- Assist in recruitment, onboarding, and training efforts for operations personnel.
- Conduct regular performance evaluations and support staff development initiatives.
Project Management and Reporting:- Collaborate with project managers to plan and support job execution and meet client expectations.
- Review job costs, productivity, and job close-out documentation.
- Identify and implement process improvements to optimize efficiency and profitability.
Emergency Response Management:- Serve as a key decision-maker during emergency spill response activations.
- Contribute to the planning and oversight of an on-call rotation for response personnel and supervisors.
- Direct the readiness of response equipment and compliance with response protocols.
Strategic Planning and Communication:- Participate in senior management meetings and contribute to business planning and growth initiatives.
- Maintain strong working relationships with customers, regulatory agencies, and internal departments.
- Provide regular operational updates and metrics to executive leadership.
Qualifications and Requirements:- Minimum 7-10 years of experience in operations management within shipyard, industrial services, or environmental sectors.
- Demonstrated leadership experience in high-risk environments.
- In-depth knowledge of relevant safety, environmental, and maritime regulations.
- Strong organizational and problem-solving skills with the ability to prioritize in a dynamic work environment.
- Proficient in Microsoft Office Suite and operational management software.
- Valid Driver's License required; must be able to obtain TWIC and DBIDS credentials.
- Must be available for occasional travel.
Our benefits include:- Medical, Dental and Vision Insurance
- Accidental and Critical Illness Insurance
- Legal Resources
- Short-Term/Long-Term Disability
- Profit Sharing
- 401K
- Paid Time Off (PTO) - Vacation and Sick
- Holiday pay
- Annual performance evaluations
- Annual bonuses
