Position

The Alternative Investments Reporting Operations role will sit on the Investment Reporting team, collaborating with the Head of Investment Reporting Operations, the Head of Client Reporting & Alternative Investment Services, and the Performance and Alternative Reporting teams. This is a dual-function position that combines core performance reporting responsibilities with specialized support for alternative and specialty asset reporting.

• Performance Reporting: Provides core platform and field support for the Addepar performance reporting platform—maintains the accuracy of performance data, calculations, and reporting, and serves as the primary contact for training, inquiries, and escalations between advisors and the vendor.
• Alternative Investment Reporting: Owns the operational management, data quality, reconciliation, and reporting of client-held investments not supported through traditional custodial feeds or standard market data providers. This function also performs data quality analysis across Rockefeller’s alternative investment data ecosystem and assists with on-platform alternative investment integrations.

The ideal candidate is detail-oriented, highly organized, and an effective communicator with a strategic mindset. They demonstrate strong time management skills, approach challenges with speed and precision, and are committed to continuous learning and professional growth. Success in this role requires the ability to thrive both independently and as a collaborative team member, while building strong relationships and navigating effectively across a diverse range of internal and external stakeholders.

Responsibilities

• Oversee the entire investment performance data cycle, from collection to quality review to report creation. Support the accuracy of alternative and specialty asset data utilized in client reporting and investment performance calculations.
• Support the Addepar performance reporting platform, serving as a core platform resource for configuration, reporting, performance calculations, and related advisor inquiries.
• Serve as the primary liaison between advisors/internal stakeholders and performance and data vendors — fielding inquiries and escalations and resolving data discrepancies to keep operations running smoothly.
• Track, manage, and resolve field inquiries, including support for quality reviews and follow-ups on non-responsive incidents.
• Train and educate private advisors and their teams on performance and reporting systems, calculations, and concepts.
• Develop and maintain support metrics to analyze incident trends, measure vendor responsiveness, and identify opportunities for workflow improvement.
• Investigate performance outliers and anomalies related to alternative and specialty assets, assist in reconciliation and ensuring records align with reporting standards and internal governance requirements.
• Process position, transaction, valuation, and cash flow activity for off-platform investments.
• Coordinate with advisors, vendor partners, fund managers, and custodians to obtain required data and supporting documentation.
• Perform daily, weekly, and monthly reconciliations and data-validation checks across source documents, vendor platforms, and internal systems — identifying, investigating, and resolving data anomalies.
• Validate capital activity between manager statements, capital activity statements, custodian feeds, and internal systems; verify manager marks versus custodian placeholder values.
• Monitor data quality controls and ensure adherence to established operating procedures.
• Communicate data defects, trends, and remediation progress to leadership and key stakeholders.

Qualifications

• BA/BS degree in Finance, Mathematics, Accounting, Economics, Statistics, Data Analytics, Business, or a related field; non-finance majors with relevant experience are welcome to apply.
• 2–5+ years of experience across investment operations, performance reporting, alternative investment operations, reconciliation, portfolio accounting, or wealth management operations.
• Prior client service experience within the financial industry, or equivalent experience, preferred.
• Experience managing financial accounts, reconciliation, and performance reporting cycles.
• Prior experience with alternative investment operations and alternative investment reporting, including supporting private equity, hedge funds, private credit, real estate investments, and other non-traditional investment products.

Skills

• Strong analytical, problem-solving, and Excel skills.
• Experience with portfolio accounting, reporting, and data management platforms.
• Knowledge of alternative investment products, structures, cash flow events, and performance reporting.
• Ability to perform complex reconciliations and ensure data accuracy across multiple systems.
• Experience with data quality controls, exception management, and operational reporting.
• Familiarity with platforms such as Addepar, Tamarac, iCapital, Mirador, Arch, or similar investment reporting systems preferred. Understanding of portfolio reporting concepts, benchmarks, market data, and investment terminology.
• Excellent attention to detail, organizational skills, and commitment to data integrity.
• Strong written and verbal communication skills with the ability to collaborate effectively across teams and stakeholders.
• Self-motivated, intellectually curious, and able to thrive both independently and in a team-oriented environment.

Compensation Range

The anticipated base salary range for this role is $75,000 to $90,000. Base salary for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for a discretionary bonus. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more. Visit careers.rockco.com to learn more about additional opportunities and benefits offerings.