Job Summary: Patriot Enterprises, LLC is seeking an experienced Alternate Program Manager (APM) to support performance of the Army's Defense Enrollment Eligibility Reporting System (DEERS) / Real-Time Automated Personnel Identification System (RAPIDS) Military Identification (ID) Card, Common Access Card (CAC) and Public Key Infrastructure (PKI) support services requirement. The APM will serve as a key member of the management team responsible for performance, task order compliance, and quality control across a geographically dispersed workforce delivering ID card issuance and DEERS/RAPIDS support services.
Responsibilities include, but are not limited to:- Support the PM in ensuring overall performance of the work under the program, maintaining compliance with all task order requirements and Performance Work Statement standards.
- In the absence of the PM, exercise full authority to act on behalf of Patriot on all matters relating to the daily operation of program, including contractual, staffing, and operational decisions.
- Assist in overseeing and enforcing the quality control program, ensuring consistent, compliant delivery of CAC/DEERS/RAPIDS services across all supported locations.
- Serve as an alternate point of contact for the Contracting Officer (KO), Contracting Officer's Representative (COR), and other Government stakeholders on program matters, as needed.
- Coordinate with Regional Managers, CACMAT Team Manager, and other personnel to ensure continuity of integrated, effective program execution.
- Apply strong analytical and time management skills to help manage competing priorities across a large-scale, multi-site Government services contract.
- Maintain working knowledge of applicable Government policies, procedures, and regulatory requirements governing CAC/DEERS/RAPIDS operations.
Basic Qualifications:- Bachelor's degree.
- Minimum of five (5) years of relevant experience managing projects of similar scope or comparable large-scale personnel services support efforts.
- Demonstrated experience managing large-scale Government projects or contracts.
- Familiarity with Government policies and procedures applicable to federal services contracting.
- Strong analytical and time management skills.
- Ability to obtain and maintain any security clearance or suitability determination required for the position.
- Must be U.S. Citizen.
- Must speak, read, and comprehend English with fluency required to read and understand printed regulations, detailed written orders, operating procedures, training instructions, etc.
Preferred Qualifications:- Prior direct program/project management experience on a CAC/DEERS/RAPIDS, or military personnel services program.
- Experience managing geographically dispersed, multi-site service delivery teams (CONUS and OCONUS).
- Familiarity with Army/DoD ID card issuance operations, RAPIDS/DEERS systems, and related Quality Control/Quality Assurance frameworks.
- Advanced degree in business, management, or a related field.
- PMP certification or equivalent project management credential.
