Alterations Manager

Saks

$74K — $93K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-year degree preferred
  • 3+ years management experience in high-volume environments
  • Fitting/tailoring experience in luxury settings preferred
  • Ability to fit and alter a wide range of garments preferred
  • Knowledge of alterations industry and luxury merchandise fabrics
  • Proficient in Word, Excel, and related technology

Responsibilities

  • Organize and build structural processes for the team
  • Drive positive outcomes through objectives and progress measurement
  • Create a professional work environment aligned with company standards
  • Foster teamwork between selling organization and alterations department
  • Maintain high customer service through recruiting and training
  • Provide ongoing education and performance feedback to associates
  • Handle ad hoc responsibilities as needed

Benefits

  • Comprehensive medical, vision, and dental insurance
  • 401(k) retirement plan
  • Basic and supplemental life insurance
  • Disability insurance
  • Employee discounts
  • Voluntary benefits such as critical illness and accident insurance
Full Job Description
Salary Range $74,615 - $93,269*
Job Description:

YOU WILL BE:

Under direction from the Assistant General Manager of Operations, the Alterations Manager is responsible for providing leadership and support to all of the Alterations Associates in order to provide outstanding service and meet the demands of the clients and selling organization.

WHAT YOU WILL DO:
  • Organize and build structural processes
  • Drive positive outcomes through objectives and measuring and monitoring progress and results successfully
  • Create a professional work environment by communicating and exemplifying our company's standards of excellence.
  • Create effective teamwork between the selling organization and the Alterations department.
  • Maintain a consistently high level of customer service within the department by recruiting, selecting, training, and developing quality professional Alterations Associates.
  • Deliver ongoing education, assessment and performance feedback to associates with regard to quality, productivity, service and alterations policy and procedures
  • Ad hoc responsibilities as needed


WHAT YOU WILL BRING:
  • 4 year degree preferred.
  • 3+ years of management experience with comparable volume or a proven track record of success managing operations workforce and achieving results
  • Fitting/tailoring experience in high-end or luxury merchandise setting is preferred, not required
  • Ability to fit and perform alterations on a wide range of garments is preferred, not required
  • Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
  • Proficiency in utilizing available technology, Word, Excel etc. is required. Must be flexible in scheduling as the business needs evening weekend and holiday schedules.


YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:
  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
  • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount


YOUR LIFE AND CAREER AT SAKS GLOBAL:
  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
  • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount


Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

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