All-Inclusive and Resort Business Dev Manager (TX, OK, LA, AR)

Go Global Outsourcing

$70K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of sales experience in the hospitality or travel industry
  • Strong relationship-building skills with wholesalers and travel agents
  • Established network of travel advisors and wholesale partners
  • Excellent communication and presentation skills
  • Effective storytelling abilities to convey resort experiences
  • Solid understanding of the all-inclusive and resort landscape in Mexico and the Caribbean
  • Proficiency in CRM and reporting tools like Salesforce
  • Strong organizational and planning skills

Responsibilities

  • Support revenue-generating initiatives through strategic partnerships
  • Build and maintain relationships with wholesalers and travel agents
  • Represent properties via sales calls, webinars, and FAM trips
  • Plan and execute joint sales initiatives with wholesale partners
  • Deliver tailored sales presentations that drive awareness and conversion
  • Provide engaging product education to travel advisors
  • Analyze account profiles to identify opportunities for growth

Benefits

  • Paid Time Off (PTO)
  • 401(k) with 3% employer match
  • Fully employer-paid medical, dental, and vision insurance
  • Mobile phone allowance
Full Job Description
About the Role

We are seeking a commercially driven, relationship-focused professional to support the all-inclusive and resort portfolio of a leading global hotel company. This role is responsible for driving awareness, engagement, and advocacy across wholesale and travel-agent channels by translating resort features, experiences, and brand differentiators into clear, compelling, and easy-to-sell messages.

The position is fully remote, with an expectation of approximately 40% travel within the local market, as well as periodic out-of-state travel to support broader sales initiatives. Candidates must live within a one-hour driving distance of a major airport to enable efficient travel. The role works closely with internal stakeholders to ensure consistent portfolio representation, alignment with commercial priorities, and effective execution of territory strategies within a designated territory.

Candidates must be located in Houston or Dallas (including surrounding suburbs) and live within a one-hour driving distance of a major airport to support frequent travel requirements.

Key Responsibilities

Business Development & Sales
  • Support revenue-generating initiatives for all-inclusive and select resort properties of a leading global hotel company through strategic partnerships with wholesalers and travel agents.
  • Build and maintain strong relationships with wholesale partner business development managers and front-line travel agents within the designated territory.
  • Represent all-inclusive and resort properties through in-person and virtual sales calls, webinars, trainings, territory events, and familiarization (FAM) trips.
  • Plan and execute joint sales initiatives with wholesale partners, including agency visits, educational sessions, and promotional activations.
  • Deliver compelling, tailored sales presentations and materials that drive awareness, advocacy, and conversion across wholesale and travel-agent channels.
  • Translate property features, resort experiences, room categories, and brand differentiators into clear, accurate, and easy-to-sell narratives.
  • Provide engaging product education that enables travel advisors to confidently understand key selling points, ideal guest profiles, and unique value propositions.
  • Develop concise selling tools, talk tracks, and support materials that simplify product knowledge and enhance advisor confidence and conversion.
  • Maximize advisor reach by engaging a high volume of selling travel agents during each interaction, event, or initiative.

Administrative & Operational Responsibilities
  • Accurately record and maintain all sales activities, partner engagements, and travel-agent interactions in Salesforce.
  • Maintain an up-to-date Outlook calendar reflecting meetings, sales calls, events, and travel.
  • Manage expenses and ensure timely, accurate submission of required documentation.
  • Participate professionally in required meetings, conference calls, and internal forums.
  • Collaborate effectively with internal stakeholders to support territory initiatives and commercial priorities.
  • Demonstrate flexibility to work non-standard hours and perform reasonable ad-hoc duties as needed.

Analytical & Commercial Responsibilities
  • Analyze wholesaler and travel-agent account profiles to identify opportunity, prioritize relationships, and focus efforts on high-potential partners.
  • Develop account-specific sales strategies using relevant data to guide call planning, engagement approach, and content.
  • Segment and prioritize partners based on performance, market opportunity, brand alignment, and growth potential.
  • Customize presentations and messaging using insights and independent judgment to ensure relevance and impact.
  • Review performance trends with partners to understand drivers of growth or decline and identify new business opportunities.
  • Leverage market insights and advisor feedback to refine property positioning and make the resort portfolio easier to understand, recommend, and sell.


Skills & Qualifications

  • 3-5 years of relevant sales experience within the hospitality or travel industry
  • Strong relationship-building and stakeholder-management skills, with the ability to engage and influence wholesalers and travel agents across multiple channels
  • Established network of travel advisors, host agencies, consortia, and/or wholesale partners within the designated territory, with the ability to activate relationships quickly
  • Proven ability to confidently represent a diverse portfolio of all-inclusive and resort properties with strong brand alignment
  • Excellent communication and presentation skills, both in-person and virtual, with the ability to tailor messaging to different audiences
  • Effective storyteller with the ability to translate resort experiences, product features, and value propositions into engaging, easy-to-sell narratives
  • Strong product knowledge and attention to detail, including room categories, inclusions, guest fit, and competitive differentiation
  • Experience delivering engaging educational sessions and trainings that build advisor confidence and advocacy
  • Solid understanding of the Mexico and Caribbean all-inclusive and resort landscape and current leisure travel advisor needs
  • Strong organizational and planning skills, with the ability to manage a broad territory, multiple priorities, and frequent travel
  • Commercially minded, with the ability to identify opportunity, assess account potential, and prioritize efforts accordingly
  • Comfortable working independently in a field-based, remote role while collaborating effectively with internal teams
  • High level of professionalism, accountability, and attention to detail
  • Proficiency with CRM and reporting tools (e.g., Salesforce and Microsoft Office)

Benefits
  • Paid Time Off (PTO)
  • 401(k) with 3% employer match (after probationary period)
  • Fully employer-paid medical, dental, and vision insurance
  • Mobile phone allowance

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