Job DescriptionThe PositionIn-house sales professional and project leader that manages major, nationwide accounts that build 100 to 200+ Wal-Mart stores per year, with a value of greater than $25,000 per store. Bids, negotiates and assists owners, general contractors and or construction managers for contracts for construction projects for purchase and installation of all types of overhead doors and loading dock equipment.
- Ownership responsibility for retail new construction and retrofit jobs.
- Ensuring that all delivery and installation schedules are met.
- Responsible for regularly exercising discretion in negotiating projects with general contractors and yearly bids with specific national accounts.
- Work with Ribbon distributors in identifying the scope of work for installation and negotiating fair labor quotes which impact the profitability of specific projects.
- Responsible for making judgment calls to resolve project related issues to the customers' satisfaction and minimize company exposure.
- Gather V.O.C. and unmet customer needs for NPD and business development.
- Interacting with Purchasing, Engineering, Manufacturing, Legal, and Credit departments regarding essential customer requirements. Work with architectural firms, owners, national contractors to confirm the proper products and equipment are installed in projects.
- Communicate and manage both the customer's expectations of the company and the Company's expectations of the customer.
ResponsibilitiesResponsibilities- Responsibility to negotiate all bids, including follow up concerning submitted proposals. Read and understand customer drawings and specifications - take offs.
- Ensuring that contracts are properly check, insuring material and scope of work is consistent with our bid.
- Oversee projects to ensure that activities are carried out in accordance with established specifications, schedules and budgets.
- Remain in contact on a regular basis with all parties concerned with the project (owner, contractor, production facilities) by communicating schedules, plan deviations and project flow.
- Process all invoicing to proper parties and credits to installers.
- Review and/or prepare closing documents, legal contracts, state and local licenses, warranties and project manuals.
- It is an essential function of this job to show up on time and be ready to work your regularly scheduled hours. Must be available to work a flexible schedule as dictated by the needs of the business.
QualificationsQualifications- Individual must demonstrate these competencies: analytical, problem-solving skills, technical skills, customer service, oral communication, written communication, teamwork, leadership, quality management, business acumen, ethics, fair judgment, motivation, planning/organizing, professionalism, quality, quantity, adaptability, attendance/punctuality, dependability, and initiative.
- Must be able to read and understand blueprints (plan take offs).
- Excellent customer service skills.
- 1-3 years sales experience in building commercial products industry, or project management.
- Experience in the door industry a plus. Proficient in MS Office.
- Experience with Oracle a plus.
Education- BS or BA Degree or equivalent of two to four years related experience and/or training.
