Talan

Aligne/ETRM Platform Support Engineer

Talan$110K — $140K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in FIS Aligne/ETRM
  • Expertise in commodity/energy trading lifecycle and production support (L2/L3)
  • Strong skills in SQL, Oracle, Unix/Linux, and shell scripting
  • Experience with batch processing and scheduling tools like Control-M/Autosys
  • Proficiency in utilizing REST/SOAP APIs, XML/JSON, and SFTP
  • Knowledge of market data, risk management, P&L, and settlements
  • Familiarity with ServiceNow and ITIL processes for incident management

Responsibilities

  • Provide 24/7 production support and incident resolution according to SLAs
  • Support the entire commodity trade lifecycle including trade capture and settlements
  • Troubleshoot application issues, data discrepancies, and performance issues
  • Investigate trades and resolve issues using SQL/Oracle
  • Monitor EOD/EOM jobs and workflow processes for timely execution
  • Coordinate communication among various teams including traders and IT support
  • Create and maintain technical documentation for systems and processes

Benefits

  • 401(k) retirement plan with company matching
  • 15 days of paid vacation per year, increasing with seniority
  • 8 paid holidays, 5 sick days, and 2 personal days annually
  • Company-provided health, dental, and vision insurance plans
  • Voluntary short-term and long-term disability insurance
  • Commuter/transit benefits
Full Job Description
Location: Houston, Texas, (Hybrid - at least 3 days onsite/week). For the first 3 months for onboarding, client may ask that the consultant comes in 5 days a week. Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B). We are looking for an US Energy - Aligne/ETRM Specialist to join our team as a consultant and support one of our clients in the power and energy industry. The consultant will play a key role in supporting the transition from Aligne to Orchestrade, providing day to day production and operational support throughout the implementation. As a functional and technical subject matter expertise for the FIS Aligne Energy Trading and Risk Management (ETRM) platform, the consultant will act as a primary liaison between frontend commercial trading desks, middle-office risk management, backend financial accounting, and internal IT delivery teams. The position is responsible for day-to-day production support, system configuration, functional specifications mapping, and driving critical platform transformations or version upgrades. FIS Aligne / ETRM Technical Support Provide L2/L3 technical and functional production support for FIS Aligne/ETRM applications supporting commodity trading, risk management, scheduling, settlements, and back-office operations. Key Responsibilities Provide 247 production support, incident triage, troubleshooting, escalation, and resolution in accordance with SLAs. Support the complete commodity trade lifecycle, including trade capture, amendments, positions, scheduling, nominations, confirmations, settlements, invoicing, risk, valuation, and P&L. Troubleshoot FIS Aligne application issues, configuration problems, data discrepancies, workflow errors, batch failures, and application performance issues. Use SQL/Oracle to investigate trades, positions, transactions, reference data, settlements, and production data issues. Perform Unix/Linux troubleshooting, log analysis, process monitoring, shell scripting, and file-system investigation. Monitor and troubleshoot EOD/EOM batch jobs, Control-M/Autosys processes, scheduled tasks, and dependent workflows. Support integrations using REST/SOAP APIs, XML/JSON, SFTP, messaging, and file-based interfaces between ETRM and downstream/upstream systems. Investigate market-data, pricing, curve, position, valuation, MTM, and P&L discrepancies. Perform root-cause analysis (RCA), problem management, incident reviews, and implement permanent corrective actions. Coordinate with traders, risk, scheduling, settlements, accounting, developers, DBAs, infrastructure teams, and FIS/vendor support. Manage ServiceNow incidents, problems, changes, releases, and production deployments following ITIL/change-management processes. Support application upgrades, patches, releases, testing, and production validation. Create technical documentation, knowledge articles, support procedures, and provide user/vendor communication. Qualifications Required Skills FIS Aligne / ETRM Commodity/Energy Trading & Trade Lifecycle Production/Application Support - L2/L3 SQL, Oracle, Unix/Linux, Shell Scripting Batch Processing / Control-M / Autosys REST/SOAP APIs, XML/JSON, SFTP Market Data, Risk, P&L, Valuation, Settlements ServiceNow / ITIL Incident, Problem, Change & Release Management Root Cause Analysis and troubleshooting Strong communication and stakeholder-management skill Preferred: Experience supporting energy/commodity trading environments, physical and financial commodities, EOD/EOM processing, application upgrades, automation using Python/Shell, and vendor management. Company's Benefits At Talan, we invest in our employees' well-being and empower them with benefits, including:  Competitive salary between USD $110,000 - US$140,000 401(k) retirement plan with company matching 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out) 8 paid holidays + 5 sick days + 2 personal days per year Company health, dental, and vision insurance plans + FSA Voluntary STD and LTD  Commuter/transit benefits Additional Information

About Talan

Talan is a French IT consulting firm that provides business and technology solutions to its clients. The company was founded in 2002 and has since grown to become a leading player in the European IT consulting market. Talan offers a wide range of services, including digital transformation, data management, software development, and cybersecurity. The company has a strong focus on innovation and has developed several proprietary tools and methodologies to help its clients achieve their goals. Talan has offices in several countries, including France, Switzerland, Canada, and the United States.
Learn more about Talan
Size
4,000 employees
Industry

Similar Jobs

More Jobs at Talan

More Energy & Utilities Jobs

Find similar Aligne/ETRM Platform Support Engineer jobs: