General ProfileRequires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.
Key Responsibilities- Teach technical training classes covering theory and hands-on skills on advanced semiconductor manufacturing equipment at our global technical learning center in Albany NY.
- Work with a global technical training team to support training and certification development, implementation, and ongoing learning activities.
- Use current learning technologies to enhance learning both online and in house.
- Support installation of local lab training tools. Support tools through maintenance and troubleshooting.
- Be responsible for other day to day operations tasks for training organization at local site.
- Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; periodic required training during off shift and/or weekends as assigned.
- Stay current with internal technology advancements working directly with business units to ensure latest tools and technology are taught internally and externally.
- Manage multiple projects of diverse scope and complexity; direct project team members.
- Utilize Technical Publications and System Product Business Groups to maximize technical documentation efficiencies; create and augment documentation to fill gaps in released materials; evaluate instructor performance; train others in standard course development process/Instructional System Design (ISD); responsible for course design approval.
- Provide technical expertise and troubleshooting skills to assist with system repairs; ensure system functionality can support course objectives; ensure all safety retrofits are installed on the training systems.
- Maintain product technical knowledge sufficient to prepare and present defined product courses; disseminate new information to staff; complete certification on multiple platforms and/or processes to include safety modules; actively certify others; establish new certification requirements.
- Review published materials and recommends revisions
- Provide coaching and leadership to other instructors; serve as mentor to less senior instructor for class delivery, technical development and certification; anticipate, prevent and resolve customer satisfaction issues.
- Support Instructional Designers as a Subject Matter Expert in development of new courses on technical subject matter, correction of existing materials and proactively drive improvements.
Functional KnowledgeDemonstrate conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Business ExpertiseHas knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
LeadershipActs as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem SolvingSolves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
ImpactImpacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal SkillsExplains difficult or sensitive information; works to build consensus
Education: Bachelor's Degree or equivalent military training or experience
Experience: 5 - 10 Years
Additional InformationTime Type:Full time
Employee Type:Assignee / Regular
Travel:Yes, 25% of the Time
Relocation Eligible:Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
