Federal Aviation Administration

Airway Transportation Systems Specialist (Service Operations Center)

Federal Aviation Administration • $88K — $105K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with complex technology systems and NAS operations.
  • Extensive knowledge of civilian or military automated aviation systems.
  • Demonstrated ability to manage system interrelationships.
  • Experience coordinating maintenance activities independently.
  • Proven technical expertise in aviation-related technology.
  • Familiarity with maintenance management systems.

Responsibilities

  • Provide support to air traffic customers over a wide geographical area.
  • Collaborate with stakeholders to minimize service disruptions.
  • Initiate timely repairs and restore essential services and equipment.
  • Document NAS events accurately in Maintenance Management System.
  • Plan and coordinate maintenance activities for the NAS.
  • Manage equipment reliability and service availability with minimal supervision.

Benefits

  • Comprehensive federal benefits package for employees and families.
  • Access to health insurance, retirement plans, and other advantages.
  • Potential for career development and advancement within the U.S. government.
Full Job Description
Summary

Serves as a NAS Area Specialist for the Service Operations Center (SOC).

Duties

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Performs a variety of functions using technical expertise and knowledge of complex systems, emerging technology, systems interrelationships, and management of the NAS that directly relate to NAS operation. Provides complete services and support to air traffic customers and other NAS users over a large geographic area with a focus on the availability and reliability of the facilities, services, and equipment. Collaborate with multiple customers to shutdown and restore facilities, services, and equipment to minimize disruption of services to the flying public. Initiates action for the timely repair and/or restoration of facilities, services and equipment, taking into account the availability of back-up systems, possible reconfiguration to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operations of the NAS. Ensure all NAS events are logged appropriately in Maintenance Management System (MMS) and/or Event Manager. Responsibilities include planning, directing, coordinating, and monitoring maintenance activities associated with the management of the NAS with a high degree of independence from supervisor. May be assigned other duties in support of the NAS.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Designated or Random Drug Testing required.
  • Supervisor's endorsement (see Required Documents section).
  • Successful completion of a security investigation will be required.
  • This is a drug-testing designated position.


Qualifications

Candidates must show experience at the level of difficulty and responsibility that is appropriate to the position. Experience that demonstrates an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower level (FV-H, Level III), meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities identified below.

Qualifications must be met by the closing date of this vacancy announcement.

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Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.

Position may be subject to a background investigation.

A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

Demonstrated Abilities: You MUST provide a NARRATIVE statement for each Demonstrated Ability and Quality Ranking Factor. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position. Eligible candidates will be ranked based on DEMONSTRATED ABILITIES and QUALITY RANKING FACTORS, if applicable. For your assistance in responding to each of the demonstrated abilities "things to consider"/instructions have been provided for each demonstrated abilities at: https://employees.faa.gov/org/staffoffice/ahr/program_policies/policy_guidance/hr_policies/media/AppendixVPromotionCriteria.pdf

Supervisor Endorsement. If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The endorsement must include the announcement number. You may upload your document with your application. The endorsement must include the announcement number. To obtain the Supervisory Endorsement form, please contact your manager. Failure to submit the supervisory endorsement, will remove the applicant from receiving further consideration. Supervisory Endorsement is not required for ingrade/downgrade candidates.

Interviews: If the agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.

Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.

Links to Important Information: Locality Pay, COLA

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Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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