Apple

AIML Data Operations - Senior Manager, Communications, Engagement and Learning & Development

Apple$130K — $180K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Communications, Human Resources, or related field
  • 10+ years in internal communications or employee engagement, including senior leadership experience
  • Experience in high-growth tech or digital organizations
  • Expertise in internal communication strategies and digital platforms
  • Knowledge of learning management systems and digital learning tech
  • Strong understanding of change management methodologies
  • Exceptional written and verbal communication skills with executive presence

Responsibilities

  • Develop and execute strategies for internal communications, employee engagement, and learning & development
  • Ensure employees are informed and connected to business priorities
  • Foster a high-performance culture through effective communication and development initiatives
  • Support employee growth and innovation in a fast-paced environment
  • Collaborate with executives and business leaders to align learning strategies with organizational goals
  • Utilize data-driven approaches to enhance employee experience and engagement
  • Drive change management initiatives across the organization

Benefits

  • Opportunity to shape organizational culture and employee engagement
  • Collaborative work environment with a focus on learning and development
  • Exposure to cutting-edge technologies in a rapidly evolving field
  • Engagement with executive leadership for strategic influence
  • Strong emphasis on innovation and continuous improvement
Full Job Description
The AIML Data Operations team is dedicated to technology, with a primary focus on enhancing the customer experience. The Head of Communications, Engagement, and Learning & Development is responsible for shaping the organization's internal communications, employee engagement, and learning strategy. Working closely with executive leadership, the People team, and business leaders, this role builds a high-performance culture by ensuring employees are informed, connected, empowered, and continuously developing the skills needed to support business growth and innovation. The successful candidate will combine expertise in organizational communications, change management, talent development, and employee experience to foster an agile, inclusive, and collaborative workplace within a fast-paced technology environment. Description This role is responsible for developing and executing an integrated strategy across three critical pillars: internal communications, employee engagement, and learning & development. You will combine expertise in organizational communications, change management, talent development, and employee experience to foster an agile, inclusive, and collaborative workplace. Success in this role means employees across the AIML Data Operations organization feel informed about business priorities, engaged in their work, and supported in their growth. Minimum Qualifications Bachelor's degree in Communications, Human Resources, Organizational Psychology, Business, Learning & Development, or a related field 10+ years of progressive experience in internal communications, employee engagement, organizational development, or learning and development, including 5+ years in a senior leadership role Experience within a high-growth technology, software, engineering, or digital organization, with demonstrated success leading enterprise-wide change and transformation initiatives Expertise in internal communication strategies and digital communication platforms, along with knowledge of learning management systems (LMS) and digital learning technologies Strong understanding of change management methodologies and experience using employee engagement and survey platforms Strategic thinking, business acumen, and exceptional written and verbal communication skills, with executive presence and the ability to influence stakeholders Familiarity with AI-powered learning tools, collaboration technologies, and people analytics Strong project and program management capabilities Strong coaching and mentoring abilities Emotional intelligence and relationship-building skills A data-driven approach to decision-making An innovation and continuous improvement mindset Ability to thrive in fast-paced, rapidly evolving environments Preferred Qualifications Master's degree or relevant professional certifications in a related field

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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