TeleTech

AI Program Manager

TeleTech$69K — $158K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in AI, Data Science, or Machine Learning projects
  • Familiarity with Agile methodologies and tools like ServiceNow, Jira, or Confluence
  • Strong stakeholder engagement abilities, especially with senior executives
  • Capacity to work independently and lead a team
  • Skills in risk mitigation and conflict resolution across workstreams
  • Eligibility to obtain a Secret clearance
  • Bachelor's degree required

Responsibilities

  • Design and implement AI programs that align with client strategies
  • Maintain and oversee multi-disciplinary AI solutions
  • Resolve moderate complexity problems independently
  • Guide and review junior team members' contributions
  • Coordinate project schedules and deliverables within an Agile framework

Benefits

  • Commitment to responsible AI usage in hiring processes
  • Flexible work options including remote, hybrid, or onsite arrangements
  • Emphasis on a people-first culture prioritizing collaboration
  • Opportunities for professional growth and skill development
Full Job Description
AI Program Manager The Opportunity: Designs, implements, and maintains strategic, multi-disciplinary artificial intelligence (AI) programs in support of client strategy. Applies specific functional, working, and general industry knowledge. Develops or contributes to solutions to a variety of problems of moderate scope and complexity. Works independently with some guidance. Reviews or guides the activities of junior employees. You Have: • 3+ years of experience with supporting, planning, scheduling, coordinating, or delivering AI, Data Science, or Machine Learning projects • Experience with Agile methodologies or software project management tools, including ServiceNow, Jira, or Confluence • Experience with stakeholder engagement and interacting with senior executives or Flag Officers • Ability to work independently with minimal direction, and help lead a team • Ability to anticipate, mitigate, and resolve risks and conflicts across workstreams • Ability to obtain a Secret clearance • Bachelor's degree Nice If You Have: • Experience with the development and writing of Performance Work Statements (PWS) or Statements of Work (SOW) • Knowledge of project and program management practices in a DoD setting • Secret clearance • Master's degree • SAFe Program Consultant Certification • Project Management Professional (PMP) Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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