About the RoleAt Assort, we're building toward a future where AI is embedded into how we operate, not layered on top. We're looking for a hands-on AI Operations Leader to help us move faster, reduce operational drag, and unlock leverage across the company.
You are the hands-on builder, problem solver, and strategist driving AI adoption and impact across Assort's business teams. You'll partner closely with GTM, Post-Sales, Agent PM, Product, and Engineering to identify inefficiencies, build intelligent workflows, and drive adoption across teams. You won't just be solving problems in isolation; you'll help define how Assort becomes an AI-first company, building the systems, standards, and internal tooling that compound over time.
What You'll DoStrategy and prioritization- Own a prioritized AI roadmap sourced from department needs, leadership priorities, and Champion network signal; validate with prototypes before committing build time
- Set the operating model for what gets built centrally vs. embedded in each function
Build and ship- Design and ship AI-powered workflows, automations, and internal tools from concept to production to iteration
- Mix custom code, APIs, and no/low-code platforms based on what ships fastest without compromising rigor
Standards and tooling- Define agent and skill lifecycle and foundational assets (prompt libraries, SOPs, templates, integration patterns), extending GTM's centralization work into company-wide standards
- Standardize how we build, evaluate, and scale AI internally with rigor on security, quality, and reliability
- Administer the platform tools (Claude, Notion AI, n8n, Zapier, and more) and bring in new tooling where there are real capability gaps
Cross-functional partnership- Run the AI Champion & Leader network across non-technical departments, surfacing wins, clearing blockers, and routing feedback back into the roadmap
- Sit one-on-one with each department lead to shape their quarterly AI goals and sequence central work to accelerate them
Enablement and culture- Run continuous AI upskilling: foundations courses, department-specific deep dives, office hours, internal content, and new-hire onboarding
- Own the company hackathon, in-team mini-hackathons, and reporting that tracks the impact of what you are shipping
What We're Looking For- 4-6 years of applicable experience in AI operations, technical revops/bizops, GTM engineering, forward deployed engineering, sales engineering, product, product ops, software engineering, consulting, or as a founder of an early startup.
- At least 2 years focused on AI/automation tooling in a fast-moving company
- Proven track record shipping AI-powered workflows and internal tools end-to-end - not just scoping them; you can point to specific systems you built that are still running in production
- Hands-on proficiency with the modern AI and automation stack: LLM APIs (Claude, Gemini, Chatgpt), workflow platforms (n8n, Zapier), and no/low-code tooling; you know when to write code and when not to
- Strong prompt engineering fundamentals - you've built and maintained prompt libraries, evaluated output quality systematically, and know how to move from a working prototype to a reliable production asset
- Sharp prioritization instincts; you've managed a roadmap with more demand than capacity and made defensible calls about what to build centrally vs. hand to teams
- Experience running cross-functional programs with non-technical stakeholders - you can sit with a department lead, extract the real problem from the stated one, and translate it into a scoped build
Benefits & Perks for Assorties- Competitive Compensation - Including salary and employee stock options so you share in our success.
- Lifelong Learning - Annual budget for professional development, plus training opportunities to help you grow.
- Office Setup Stipend - We'll outfit your in-office workspace so comfy as it's productive.
- Top-Tier Health Coverage - Medical, dental, and vision insurance, because your health comes first.
- Unlimited PTO - We trust you to take the time you need to recharge and come back ready to crush it.
- 🥗 Meals & Snacks - Lunch, dinner, and snack breaks that fuel great ideas.
- Fitness Stipend - Your wellness matters. We reimburse monthly membership costs to support your health.
- 🚆 Commuter Benefits - We cover eligible transportation costs to make your trip to work easier.
- 401(k) - Build your retirement savings.
