We're looking for an AI Marketing Operations Manager to help modernize how our marketing team works.
This role is focused on building smarter workflows, improving team efficiency, and helping the marketing team leverage tools like Claude, ChatGPT, Figma AI, Nano Banana, and automation platforms in practical, scalable ways.
The ideal candidate is equal parts builder, and problem-solver: someone excited by emerging AI tools, energized by streamlining workflows, and comfortable collaborating across creative, growth, CRM, and analytics teams.
This is an opportunity to help shape how a modern marketing organization operates in the AI era.
What You'll DoAI Workflow & Automation- Build and maintain AI-assisted workflows that improve marketing efficiency and output quality
- Develop prompt libraries, templates, and repeatable systems for content, reporting, research, and campaign development
- Identify opportunities to automate manual marketing processes across teams
Marketing Operations- Support the day-to-day management and optimization of marketing systems and workflows
- Help improve campaign execution, reporting processes, segmentation, and internal collaboration
- Assist in integrating marketing tools and platforms to create more connected workflows
Cross-Functional Support- Partner with brand, creative, CRM, growth, and analytics teams to solve operational challenges
- Help teams adopt AI tools effectively through training, documentation, and hands-on support
- Translate business needs into practical systems and process improvements
Data & Performance Insights- Support campaign reporting, dashboard creation, and marketing performance analysis
- Use AI tools to surface insights, summarize trends, and accelerate decision-making
- Help improve testing and optimization processes across marketing initiatives
What You Bring- 2-5 years of experience in marketing operations, growth marketing, digital marketing, or related roles
- Strong interest in AI tools and how they can improve marketing workflows
- Experience with tools like ChatGPT, Claude, or similar platforms
- Strong organizational and problem-solving skills
- Ability to manage multiple projects and move quickly in fast-paced environments
- Comfortable collaborating with both technical and non-technical teams
Nice to Have- Experience building automations or workflows using no-code/low-code tools
- Familiarity with CRM and lifecycle marketing systems
- Basic understanding of APIs, analytics, or data workflows
- Experience in luxury, hospitality, travel, membership, or lifestyle brands
Success in This Role Looks Like- Faster and more efficient marketing workflows
- Increased adoption of AI tools across the marketing team
- Reduced manual work and improved operational processes
- Smarter reporting and faster insight generation
- A marketing organization that works more strategically and efficiently
Marketing is evolving quickly, and we believe AI should empower teams-not replace them. This role will help shape the future of how we work, collaborate, and deliver smarter, more impactful marketing.
