AI Governance, Senior Product Manager

United Parcel Service of America, Inc. • $120K — $145K *
Louisville, KY 40214In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Systems, Computer Science, Business, Engineering, Data Analytics, or a related field.
  • Experience in AI/data governance, platform or product delivery, risk, or related technology roles.
  • Proven experience delivering enterprise governance capabilities, platforms, or automation.
  • Ability to manage cross-functional delivery involving both business and technical teams.
  • Strong understanding of AI, machine learning, and the AI lifecycle.

Responsibilities

  • Deliver and enhance governance platform capabilities across the AI lifecycle.
  • Design and implement workflow automation to integrate governance into various AI processes.
  • Configure and manage governance tools in watsonx.governance and associated systems.
  • Draft requirements and user stories to boost automation and user efficiency.
  • Operationalize governance for AI outputs, including models and prompts.
  • Act as a subject matter expert on governance capabilities and lifecycle processes.
  • Ensure alignment of governance capabilities with policies, standards, and frameworks.

Benefits

  • Hybrid work model requiring in-office presence three days a week in Louisville, Kentucky.
Full Job Description
THIS POSITION IS HYBRID AND WILL REQUIRE CANDIDATES TO WORK IN LOUISVILLE, KENTUCKY OFFICE 3 DAYS A WEEK

About the Role

The Senior Product Manager, AI Governance Platforms & Automation executes the governance capabilities and platform areas that make AI governance run at scale. With the strategy and roadmap set by the Lead, this role owns delivery: building and improving the workflows, automation, and lifecycle tooling that govern AI solutions from intake through retirement.

Partnering with Legal, Privacy, Security, Compliance, Enterprise Architecture, and delivery teams, the Senior Product Manager turns governance requirements into working platform capabilities on IBM watsonx.governance and connected tooling-reducing manual effort and making governance consistent and repeatable.

What You'll Do
  • Deliver and continuously improve assigned governance platform areas and capabilities across the AI lifecycle.
  • Design and build workflow automation that embeds governance into intake, risk assessment, monitoring, drift management, incident response, and change control.
  • Configure and maintain governance capabilities in watsonx.governance and integrated tooling.
  • Write requirements and user stories that advance automation, usability, and efficiency for assigned areas.
  • Operationalize lifecycle governance for AI agents, reusable assets, prompts, models, inventories, and artifacts.
  • Serve as a subject matter expert for governance platform capabilities, controls, policies, and lifecycle processes.
  • Keep assigned capabilities aligned to policies, standards, and external frameworks, and produce implementation guidance and enablement materials.

Required Qualifications
  • Bachelor's degree in Information Systems, Computer Science, Business, Engineering, Data Analytics, or a related field.
  • Experience inAI/data governance, platform or product delivery, risk, or related technology roles.
  • Experiencedelivering enterprise governance capabilities, platforms, or automation.
  • Experience runningcross-functional delivery involving business and technical stakeholders.
  • Solid understanding ofAI, machine learning, and the AI lifecycle.

Preferred Qualifications
  • Hands-on experienceconfiguring governance platforms (IBM watsonx.governance or equivalent).
  • Familiarity withAI Governance frameworks (NIST AI RMF, ISO/IEC 42001, and the EU AI Act).
  • Experience withAgile delivery and product lifecycle management.
  • Professional certifications such as IAPP AIGP.


Employee Type:
Permanent

About United Parcel Service of America, Inc.

United Parcel Service of America, Inc. Careers

There has never been a better time to join the global team at United Parcel Service of America, Inc. (UPS)—a leader in logistics and package delivery services.

Work You’ll Do

Join UPS’s industry-leading team to help drive innovation and operational excellence across one of the world’s most essential service networks. Transform logistics and global commerce with the best minds at UPS, leveraging cutting-edge technology and deep industry expertise. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and customer service. Work with a global team of business and logistics experts to help clients and communities achieve their business goals and meet delivery needs. Collaborate with a dedicated team of over 480,000 professionals worldwide, making UPS not just the biggest, but also one of the most trusted names in the industry.

Introducing the UPS Professional Growth and Development Program

The program is designed to foster leadership and professional skills, helping employees master their career paths within UPS.

Do Innovative Work

Join one of the largest and most respected logistics networks in the world—480,000+ dedicated professionals at the intersection of technology, service, and innovation.

Drive Innovation and Growth

Deliver targeted solutions through a depth and breadth of logistics experience and innovation that’s second to none.

Be Part of a Great Team

Engage in a wide range of job opportunities utilizing UPS technology and harness the unparalleled capabilities, global scale, and comprehensive logistics strategy.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how UPS is moving towards smarter logistics solutions: [With Advanced Tracking Systems] UPS enhances package tracking capabilities, ensuring timely deliveries and customer satisfaction. Logistics management solutions position UPS as a leader in global commerce, providing robust tools essential for modern logistics needs.

The UPS Commitment to Diversity and Inclusion

UPS’s commitment to diversity, equity, and inclusion is integral to building a stronger, more creative team that reflects the global communities it serves. Through diversity training and leadership development, UPS fosters an inclusive environment where all employees can thrive.

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Learn more about United Parcel Service of America, Inc.
Industry
Transportation
* Ladders Estimates

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