AI Engineer

The Mortgage Office

$160K — $180K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of professional experience in developing production AI systems with LLMs, excluding internships or academic work.
  • Hands-on experience with agent frameworks like LangChain and real-world RAG implementation.
  • Proficient in building APIs and data pipelines, with a solid foundation in system design and cloud deployment.
  • Expertise in prompt engineering, fine-tuning, and evaluation methods for AI model performance.

Responsibilities

  • Develop AI-first Loan Origination product focused on high-performance and auditable systems.
  • Utilize LLMs and RAG techniques for precise data classification and modeling relationships.
  • Collaborate with team to create an in-app user experience for data exploration.
  • Implement model performance monitoring with feedback loops and human-in-the-loop validation.

Benefits

  • Comprehensive health, dental, and vision coverage.
  • 401(k) with company match.
  • Part of a mission-driven company with a long legacy in the lending industry.
  • Collaborative team culture with a focus on trust and integrity.
  • Modern office environment with on-site amenities and generous PTO.
Full Job Description
About the role

We are seeking an AI Engineer who will develop our new AI-first Loan Origination product. This role will focus on delivering production-ready, auditable, and high-performance AI system, supporting our continued growth as a SaaS business and strengthening internal processes, performance, and cross-team alignment.

What you'll do

  • Use LLMs and RAG techniques for accurate data classification. Apply rules and graph-based models to represent relationships between borrowers, entities, and assets
  • Work with team to implement agentic in-app experience that enable users to interrogate, explore, and act on data insights
  • Implement observability and feedback loops to monitor model performance, implement human-in-the-loop validation, and continuously improve accuracy over time.

Qualifications

  • 2-3 years of full-time professional experience (post-graduation) developing and managing production AI systems that use LLMs. Academic projects, internships, or part-time work during degree programs will not be considered as professional experience.
  • Hands-on experience with agent frameworks (e.g., LangChain) and retrieval-augmented generation (RAG), including real-world implementation and operational use.
  • Experience building APIs and data pipelines with a strong foundation in system design, testing, CI/CD, and cloud deployment.
  • Experience with prompt engineering, fine-tuning, and evaluation methods for improving real-world model performance.


Nice to Have

  • Experience with knowledge graphs, recommendation engines, or rules engines.
  • Familiarity with AI observability and monitoring tools.
  • Good understanding of data pipelines, and model evaluation in real-world decisioning systems.
  • Collaborate with backend engineers to deploy AI models as low-latency, highly available microservices in the system.

Why Join Us?

  • Comprehensive health, dental, and vision coverage.
  • 401(k) with company funded match.
  • Mission-driven company with a 45+ year legacy and industry-leading products trusted by thousands of lenders.
  • Collaborative, supportive team known for long tenure, deep expertise, and a culture built on trust and integrity.
  • Help modernize and evolve the leading platform in private lending technology.
  • Beautiful San Mateo office with a tight-knit culture.
  • Competitive compensation and room for professional growth.
  • Performance-based bonuses.
  • Generous PTO.
  • Modern workspace with on-site amenities.
  • Awesome company Christmas party.


The pay range for this role is:

160,000 - 180,000 USD per year (San Mateo, CA)

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