Sherwin-Williams

AI Adoption & Change Management Consultant

Sherwin-Williams • $95K — $115K *
Cleveland, OH 44130In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Communications, or related field; Change Management certification preferred.
  • 6+ years of post-college experience, with 5+ years in organizational change management for technology or AI initiatives.
  • Strong understanding of change management fundamentals, adaptable for AI adoption and behavior change.
  • Excellent verbal and written communication skills for diverse audiences.
  • Proficient in Microsoft Office Suite and collaboration tools, with strong analytical skills.

Responsibilities

  • Manage AI change initiatives and adoption programs across the enterprise.
  • Create tailored change management plans focusing on stakeholder engagement and adoption measurement.
  • Partner with leadership to define success metrics and value measurement for AI initiatives.
  • Assess change readiness and implement targeted interventions to enhance AI adoption.
  • Support AI literacy and provide resources for understanding approved AI tools.
  • Collect and analyze metrics on adoption effectiveness and provide insights for improvement.
  • Coordinate with cross-functional teams to reinforce responsible AI adoption practices.

Benefits

  • Access to a collaborative work environment at the Cleveland Global Headquarters.
  • Opportunities for professional development and training in AI and change management.
  • Engagement with a diverse range of stakeholders across the organization.
  • Involvement in cutting-edge AI initiatives and digital transformation projects.
Full Job Description
Job Description

The AI Adoption & Change Management Consultant sits within the AI Center of Excellence and works with business leaders, functional teams, IT, HR, Communications, learning partners, and AI initiative owners to accelerate responsible adoption of AI capabilities across the enterprise. This role develops and executes AI-focused change management strategies that build awareness, readiness, confidence, and sustained usage of approved AI tools and solutions while supporting the Director of AI Adoption and Value Realization in measuring adoption, engagement, business value, and realized impact from AI investments.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Position is not remote/hybrid and will report to our Cleveland Global Headquarters.

Responsibilities

  • Manage a portfolio of AI change initiatives, including enterprise AI platforms, priority AI use cases, AI-enabled ways of working, and adoption programs requiring structured change management support.
  • Create and execute AI change management plans tailored to audience, risk, readiness, and business impact, including stakeholder engagement, communications, training, reinforcement, adoption measurement, and value realization support.
  • Partner with the Director of AI Adoption and Value Realization to define adoption and value measurement approaches for AI initiatives, including success metrics, baselines, targets, dashboards, feedback loops, and executive reporting inputs.
  • Assess AI change readiness across stakeholder groups and translate insights into targeted interventions that improve awareness, confidence, responsible usage, behavior change, and sustained adoption.
  • Support AI literacy, enablement, and self-service resources that help employees and leaders understand approved AI tools, responsible use expectations, practical use cases, and role-specific adoption opportunities.
  • Collect, analyze, and publish adoption and change effectiveness metrics, including awareness, training completion, active usage, use case engagement, sentiment, barriers, behavior change, and value realization indicators.
  • Provide data-driven insights and recommendations to AI initiative teams and business leaders to improve adoption, remove friction, prioritize enablement needs, and increase measurable value from AI solutions.
  • Coordinate with AI champions, change networks, Communications, HR, Learning, IT, Legal, Privacy, and Security partners to reinforce responsible AI adoption and share leading practices across the enterprise.


Qualifications

Required:
  • Bachelor's degree or foreign equivalent in Business, Communications, Strategy, Organizational Development, Human Resources, Information Systems, Data/Analytics, or related field ii. Change Management certification or demonstrated equivalent experience supporting technology-enabled change
  • 6+ years post-college experience.
  • 5+ years' experience delivering organizational change management for enterprise technology, digital transformation, AI, data, automation, or business process initiatives.
  • Academic and applied understanding of change management fundamentals, with ability to adapt methods for AI adoption, responsible use, employee readiness, and behavior change.
  • Strong verbal and written communication skills, including ability to translate AI concepts, adoption expectations, and value messages for executive, manager, and employee audiences.
  • Strong PC skills including Microsoft Word, Excel, Teams, SharePoint, PowerPoint, and experience using dashboards, survey tools, collaboration platforms, or AI-enabled productivity tools.
  • Ability to effectively collaborate with executive leaders, AI COE teammates, and cross-functional partners with poise, tactfulness, and diplomacy.
  • Demonstrated ability to build relationships with stakeholders across multiple business units, regions, and functions to advance AI adoption and value realization.
  • Demonstrated ability to manage competing priorities, interpret adoption data, identify barriers, and pivot change plans based on business needs and stakeholder feedback.
  • Experience supporting adoption and value measurement, including defining success metrics, collecting feedback, analyzing usage or engagement trends, and preparing insights for leadership review.
  • Proficient with Microsoft Office Suite, Teams, SharePoint, and collaboration tools used to deliver communications, training, stakeholder engagement, and adoption reporting.
  • Capable of multi-tasking, highly organized, and able to meet deadlines consistently across multiple AI change initiatives.
  • Ability to work as part of the AI COE in a team-oriented, cross-functional environment with AI product, technology, business, communications, HR, learning, and governance partners.
  • Ability to develop positive working relationships and build trust with leaders, AI champions, managers, and employee stakeholder groups.
  • Strong analytical skills with ability to interpret adoption, sentiment, readiness, engagement, and value realization data and translate insights into actionable recommendations.
  • Able to work in a complex and fast-paced environment where AI capabilities, use cases, stakeholder needs, and responsible use expectations continue to evolve.


Preferred:
  • Experience working within an AI Center of Excellence, digital transformation office, analytics team, automation team, or enterprise technology adoption function.
  • Experience leading change in a multi-region environment.
  • Experience partnering with HR, Corporate Communications, Learning, IT, Data/Analytics, Legal, Privacy, Security, and business leaders to drive responsible AI adoption.
  • Experience creating adoption dashboards, value realization scorecards, change health reports, or executive-ready measurement summaries.
  • Experience with AI productivity tools, Copilot or similar enterprise AI platforms, adoption analytics, survey platforms, learning platforms, Power BI, or change measurement tools.


Position is not remote/hybrid and will report to our Cleveland Global Headquarters.

About Sherwin-Williams

The Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products to professional, industrial, commercial, and retail customers in North and South America, Europe, and Asia. It operates in three segments: Paint Stores, Consumer, and Global. The Paint Stores segment sells paint, coatings, and related products to end-use customers. This segment markets and sells Sherwin-Williams branded architectural paints and coatings, industrial and marine products, and original equipment manufacturer product finishes and related items.

Sherwin-Williams Careers

Join the vibrant team at Sherwin-Williams, a leader in the paint and coatings industry, and contribute to a legacy of innovation and leadership. As a company committed to growth and excellence, Sherwin-Williams offers unparalleled job opportunities for professionals eager to advance their careers in a dynamic and supportive environment. Work You’ll Do At Sherwin-Williams, we empower our team to bring their creativity and expertise to various roles, driving transformative results across the business landscape. Our commitment to professional growth and diversity training ensures that every team member can thrive. Lead in a Culture of Innovation Sherwin-Williams stands at the forefront of the coatings industry, blending tradition with advanced technology. Our culture is built on a foundation of innovation, leadership, and a relentless pursuit of excellence. Join us and lead the way in developing new solutions that impact markets globally. Engage with a Global Team Collaborate with over 60,000 dedicated professionals worldwide who are as passionate about materials science as they are about creating beautiful and durable finishes. At Sherwin-Williams, you’ll work alongside industry experts and leaders who are pioneering new paths in the coatings sector. Sherwin-Williams Careers and Employment Opportunities We are continuously expanding our team and looking for talented individuals who are ready to paint the world with us. From research and development to marketing and sales, the career paths at Sherwin-Williams are as diverse as our product lines. Do Innovative Work Engage in projects that challenge the status quo and contribute to sustainability and efficiency in the industry. Our team at Sherwin-Williams harnesses the power of cutting-edge technology and collective expertise to lead the market in innovation and quality. Be Part of a Great Team Sherwin-Williams is not just a workplace. It is a community where you can build lasting relationships through professional networking and collaborative team efforts. Our inclusive environment supports diversity and is designed to help you reach your full potential. Future-Proof Your Career With a wide array of benefits, continuous training programs, and a focus on internal growth and promotions, Sherwin-Williams is committed to helping you shape a long and successful career. Whether you are looking for a full-time position, an internship, or leadership roles, the opportunities are vast. Explore Job Opportunities and Internships Start your professional journey with Sherwin-Williams by exploring various employment and internship opportunities that match your skills and interests. We are hiring creative, curious, and motivated individuals ready to make a significant impact. Stay Connected Join Our Team Search open positions, submit your resume, and prepare for your interview with us. At Sherwin-Williams, we look for individuals who are solution-driven and ready to contribute to our culture of innovation and excellence. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Sherwin-Williams. Join Sherwin-Williams today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Your future starts here!
Learn more about Sherwin-Williams
Size
61,626 employees
Market Cap
$61.6 billion
Industry
Food & Beverages
Net Income
$2 billion
Founded
1866
5 Year Trend
+11%
Revenue
$18.3 billion
NASDAQ
SHW
* Ladders Estimates

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