JP Morgan Chase & Co.

Agentic Messaging Product Manager Vice President

JP Morgan Chase & Co.$130K — $180K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience or equivalent expertise
  • Advanced knowledge of product development life cycle, design, and data analytics
  • Proven leadership in all product life cycle activities including discovery and strategic development
  • Experience working in a complex, matrixed organization preferred
  • Familiarity with delivering platform solutions that enhance customer experience

Responsibilities

  • Develop product strategy for omni-channel messaging, defining customer engagement across various platforms
  • Manage market research to uncover customer needs and inform the messaging roadmap
  • Collaborate with product teams to scope, design, and launch new messaging initiatives
  • Maintain and develop a product backlog to support the messaging platform
  • Build frameworks and track success metrics to optimize channel strategy

Benefits

  • Opportunity to innovate new product offerings
  • Collaborative work environment with cross-functional teams
  • Exposure to a leading digital banking platform
  • Potential for career advancement within a large organization
  • Focus on delivering high-quality customer experiences
Full Job Description
JOB DESCRIPTION

As a Product Manager on the Chase Digital team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. In this role, you will own the strategy for how Chase reaches customers across channels. As a core leader, you are responsible for acting as the voice of the customer and developing the frameworks, standards, and roadmap that govern how and when customers engage with Chase Digital Assistant.        

 

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of new messages and notification experiences, partnering closely with product teams across the organization to bring them to life. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality messaging experiences that exceed customer expectations.

 
Job responsibilities
  •  Develops a product strategy and vision for omni-channel messaging that delivers value to customers — defining how, when, and where the agentic platform reaches customers across push, SMS, email, in-app, and on-site surfaces                                                    
  • Manages discovery efforts and market research to uncover customer needs and integrate them into the messaging product roadmap, including channel selection logic, frequency capping, and opt-in/opt-out controls                                                                     
  • Partners across product teams to scope, design, and launch new in-app and on-site messages — serving as the connective tissue between individual teams and the broader messaging platform
  • Owns, maintains, and develops a product backlog that enables development to support the overall platform
  • Builds the framework and tracks key success metrics such as open rates, conversion, opt-out rates, and downstream customer actions to continuously optimize channel strategy   
 
 
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
 
 
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Demonstrated prior experience delivering platform solutions for optimal customer experience 
     

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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