Agency Director (Home Care)

ambercare

$80K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • 5-7 years of healthcare supervisory/management experience
  • Experience in home health or community-based services is a plus
  • Proven ability to drive revenue growth
  • Proficiency in Microsoft Office
  • Experience with P&L and budget management
  • Strong communication and interpersonal skills

Responsibilities

  • Lead and manage daily agency operations and staff
  • Oversee development and execution of care plans
  • Manage administrative functions including scheduling and payroll
  • Recruit, train, and retain agency staff
  • Ensure compliance with HR policies and regulations
  • Support business development through marketing initiatives
  • Build relationships with referral agencies
  • Assist in budget preparation and monitor financial performance

Benefits

  • Equal employment opportunity
  • A culture that supports diversity and inclusion
  • Professional development opportunities
Full Job Description
Position: Agency Director

Location: Arcadia Home Care & Staffing 4500 Grant Road, Suite C Tucson, AZ 85712

Schedule: Monday through Friday, 8:00 AM - 5:00 PM

Direct Reports - 8

Position Summary:

The Agency Director is responsible for overseeing the daily operations of the agency, ensuring the delivery of safe, effective home care services in alignment with quality standards, state and federal regulations, and individual care plans. This role also plays a key part in business development efforts to grow the client base and drive revenue.

Essential Duties:
  • Lead and manage overall agency operations, guiding staff in scheduling and delivering client services.
  • Oversee care plan development and execution, ensuring services meet quality standards and regulatory requirements.
  • Manage daily administrative functions including scheduling, payroll, billing, and recordkeeping.
  • Recruit, train, and retain agency staff; coordinate education programs with the support center.
  • Ensure compliance with HR policies and regulatory standards.
  • Support business development through sales and marketing initiatives.
  • Build relationships with referral agencies and participate in industry organizations.
  • Assist in budget preparation and monitor financial performance; implement corrective actions as needed.
  • Maintain confidentiality and comply with HIPAA, Medicare, and Medicaid regulations.
  • Perform other duties as assigned.

Position Requirements & Competencies:
  • Bachelor's Degree preferred
  • Minimum 5 to 7 years of healthcare and supervisory/management experience
  • Preferred experience in home health or community-based services
  • Proven ability to drive census and revenue growth
  • Proficiency in Microsoft Office
  • Experience with P&L and budget management
  • Strong communication, team-building, and interpersonal skills
  • Frequent local travel
  • Reliable transportation, valid driver's license, and state-required insurance

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.



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