Aftermarket Sales Manager

Körber Group

$90K — $110K *
Apex, NC 27502In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or Engineering
  • 3+ years of sales experience in an industrial or technical environment
  • 5+ years of experience in the pharmaceutical, biotech industry, and/or complex machinery
  • Strong negotiation and presentation skills
  • Ability to travel 50% of the year
  • Excellent customer relations and communication skills
  • Computer literacy in Microsoft Office and Salesforce

Responsibilities

  • Identify and pursue new aftermarket business opportunities in the region
  • Develop long-term customer relationships and inventory programs
  • Manage service contracts, including renewals and schedules
  • Lead support meetings with customers to ensure satisfaction
  • Provide analytical data for sales forecasting and business planning
  • Collaborate with sales leadership to implement business initiatives
  • Advocate for customer needs while aligning with company goals

Benefits

  • Access to competitive Medical, Dental and Vision insurance
  • Dynamic work environment with international clients
  • Casual and flexible work culture
Full Job Description
Your role in our team
  • You will operate independently and strategically "hunting" for new aftermarket business opportunities within the region
  • You will initiate and develop long-term relationships with regional customers, providing long-term spare part inventory programs, tooling commitments, retrofit sales, preventative maintenance agreements, and specialized services (e.g. embedded production support, OEM improvement analysis, etc.)
  • You will pursue and manage service contracts and schedules, including annual renewals
  • You will organize and lead ongoing support meetings with customer base to ensure satisfaction and identify growth opportunities
  • You will maintain action log from support meetings and coordinate issue resolution internally
  • You will collaborate with Sales leadership and cross-functional teams to develop and implement aftermarket business initiatives
  • You will provide analytical data to management, including sales forecasting, business planning, account analysis
  • You will travel throughout the assigned region as required to maintain customer relationships and drive growth
  • You will advocate for the customer while aligning with company goals and profitability targets
  • You will partner with senior management to develop the long-term organizational structure required to support regional business growth
  • You will ensure compliance with the company's employee manual and policies
  • You will achieve company goals for aftermarket sales revenue within the assigned region
  • You will interface cross-functionally to ensure seamless transfer of information and customer support


Your profile
  • You have a Bachelor's degree in Business or Engineering
  • You have a minimum of 3 years of experience in sales, preferably in an industrial or technical environment
  • You have a minimum of 5 years of experience in the pharmaceutical, biotech industry and/or complex machinery
  • You are able to work independently
  • You are able to travel 50% of the year
  • You have well-developed presentation skills
  • You exhibit clear verbal and written communication skills
  • You have excellent customer relations skills and are a very good customer listener
  • You are able to negotiate contracts
  • You are able to make effective and persuasive arguments
  • You are able to display organizational skills
  • You have the ability to multitask
  • You can demonstrate computer literacy with Microsoft Word, Excel and Outlook
  • You can demonstrate computer literacy with Salesforce


Your benefits
  • You will receive a competitive salary.
  • You have access to competitive Medical, Dental and Vision insurance
  • You will be working in a fast-paced and dynamic environment, with international clients and colleagues
  • You will have a fun casual, and flexible work environment
  • Can you see yourself in this profile? Then Körber is the right place for you. We look forward to getting to know you! Körber Xperience (koerber.com)!


Your working environment at Körber

Join Körber Pharma and you will work in an innovative, friendly and digital environment providing the opportunity to advance your career. Irrespective of whether it is engineering, production or supporting exciting projects - you have the chance to contribute your expertise and make a difference. As part of the team, you contribute to the solution throughout the entire pharma value chain.

Can you see yourself in this profile? Then Körber is the right place for you. We look forward to getting to know you!

Apply now and join our team!

Ready for your next step? Click on 'Apply now' to get started right away! As long as the position is advertised, you can apply at any time.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

Nichole Schally is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.

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