Job DescriptionIDENTIFICATIONPosition Title: Aftermarket Business Development Specialist
Area: Aftermarket Parts
Department:Aftermarket
As an Aftermarket Business Development Specialist in Ruhrpumpen, you will be responsible for the generation of incremental aftermarket business in the US by identifying new spare parts and services opportunities by building relationships within the industry and obtaining pump installation information that can help establish an effective aftermarket sales strategy
Main responsibilities:- Maximizing customer uptime by developing parts and price list with customers on products established through confirmation of installation list.
- Provide input to define and develop strategic offerings to current and new customer of aftermarket products and services.
- Review products and price lists to proactively meet customer needs and win back customers from historical installation lists.
- Provide Marketing / Sales a complete existing installation list by customer.
- Provide recommended spare parts to customers based on pump requirements on the install list.
- Support the development sales business efforts, travel with Sales Teams regularly to support their efforts to develop and sell parts.
- Develop and maintain active relationships with key buying influences at all levels within the customer's organization.
- Develop and maintain active relationships with key buying influences and with existing customers, developing necessary new customer relationships, and supporting the sales team to better understand installation lists and customer's aftermarket needs.
- Establishing and maintaining good communication with the Outside Sales Engineers, Aftermarket, Distributor Sales channels to identify and maximize parts growth opportunity.
- Interact with sales and aftermarket to implement and develop account specific strategies within key customers
- Provide excellent customer service by agreeing on meeting with customer and scheduling them to proactively address and meet their needs.
- Create an onsite install list to develop specific parts list for each account.
- QR Code plates campaigns; to identify and work with the customer to apply QR codes plates to all pumps in operation on site.
Job's requirements:- Degree in Business Management, engineering or equivalent
- Previous business experience
- Excellent communication skills
- Strong skills to build relationships
- MS Office Products
- Analytical thinking and problem-solving skills
- Availability and willingness to travel within US up to 50% of the time
- ERP Baan experience (desired)
- Experience with rotating equipment (desired)
