Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
KLA is seeking a highly analytical and innovative Aftermarket Business Data Analyst to support strategic decision-making across our global service and aftermarket operations. In this role, you will transform complex business data into actionable insights that drive operational excellence, inventory optimization, forecasting accuracy, and business performance.
The ideal candidate combines strong technical and analytical capabilities with business acumen and effective communication skills. You will partner closely with Demand Planning, Supply Chain, Operations, Finance, and IT teams to develop data-driven solutions that improve key business outcomes and support strategic initiatives.
Key Responsibilities
Analyze large and complex datasets to identify trends, risks, opportunities, and root causes impacting business performance.
Develop and maintain Power BI dashboards, reports, and visualizations that enable data-driven decision-making across the organization.
Partner with stakeholders to gather requirements, define business needs, and translate those needs into scalable analytics solutions.
Serve as a bridge between business and technical teams, ensuring alignment on requirements, capabilities, and project objectives.
Build data models, predictive analytics, and forecasting tools to improve planning and operational effectiveness.
Write and optimize SQL queries and leverage Python or other analytical tools to automate reporting and perform advanced analyses.
Support inventory optimization, fill-rate performance, supply-demand balancing, and forecasting initiatives.
Present findings and recommendations to audiences ranging from operational teams to senior leadership.
Lead and contribute to cross-functional projects focused on process improvement, business intelligence, and operational excellence.
Preferred Qualifications:
Experience with Power BI, DAX, Power Query, Plotly, Python, SQL, Snowflake, or SAP HANA.
Knowledge of supply chain planning, demand forecasting, inventory optimization, and service operations.
Experience in high-mix, low-volume manufacturing environments.
Understanding of MRP processes, BOM structures, FRU planning, and aftermarket operations.
Experience building predictive models and advanced analytical frameworks.
Familiarity with modern analytics and AI tools, including Claude Code, Copilot, and other data automation technologies.
Bachelor's degree in Computer Science, Statistics, Data Analytics, or a related field with 5+ years of relevant experience OR
Master's degree in a related field with 3+ years of relevant experience.
Strong proficiency in data analysis, visualization, and reporting tools.
Advanced analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
Demonstrated success leading or supporting cross-functional business initiatives.
Minimum Qualifications
Base Pay Range: $77,800.00 - $132,300.00 Annually
Primary Location: USA-MI-Ann Arbor-KLA
KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
