AutoNation

After Sales Director - Austin, Corpus Christi, and San Antonio (Multi Rooftop Experience Required)

AutoNation • $150K — $300K *
Corpus Christi, TX 78415In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School graduate or equivalent required; four-year college degree preferred.
  • 5 to 8 years of experience in Automotive Service and Parts leadership, store level and multi-unit level.
  • Valid driver's license required.
  • Prior experience in managerial accounting and P/L responsibility is essential.
  • Reside or be willing to relocate to the primary region of responsibility.

Responsibilities

  • Conduct quantitative and qualitative analysis of service and parts operations performance.
  • Implement corrective actions to enhance operational efficiency and address performance gaps.
  • Support After-Sales Managers and GMs in creating results-driven business action plans.
  • Promote and train on AutoNation initiatives across the region.
  • Engage with business units through onsite visits, calls, and written communications.
  • Provide market insight and feedback to regional and corporate teams.
  • Coordinate collective marketing efforts and monitor employee morale.

Benefits

  • Competitive compensation with 401k matching.
  • Comprehensive health, dental, and vision insurance along with maternity benefits for work-life balance.
  • Employee discounts on vehicles, parts, and services.
  • Exclusive access to a discount platform for deals from various retailers.
  • Opportunity to contribute to cancer research through AutoNation’s charitable initiatives.
Full Job Description
The Market Customer Director (MCD) acts under the authority of the Region Vice President of After-Sales and is responsible for the effective operation of all service & parts departments within the assigned Market. The primary focus of this role is to ensure business growth and improve the customer and associate experience. The CCD is responsible for directing the appropriate resources to most effectively implement, sustain, and ensure compliance with all AutoNation core processes. The CCD is accountable for the financial performance, customer satisfaction, marketing, manufacturer relations, staffing, and overall coordination of the service & parts activities within the region.    

Job Responsibilities:   - Provide quantitative/qualitative analysis of service & parts operations performance (financial, CSI, warranty trends, inventory performance, facility utilization). - Direct specific actions/accountability to address any out-of-line conditions or to capitalize on opportunities by priority. - Assist After-Sales Managers (Service and Parts Managers) & GM’s in development of and follow-up on “results oriented” business unit action plans. - Champion AutoNation initiatives within the region (assess, train, implement, certify, etc.,). - Business unit interaction through in-store visits, telephone, and written correspondences. - Provide feedback to the market, regional and corporate staff based on the contacts. - Involvement in and coordination of collective marketing efforts. - Monitor morale & advise leadership of the region on appropriate courses of action. - Develop succession plan within the region for continuous service & parts operations development. - Oversight of the collective recruiting, selection, and staffing of store fixed operations in the region. - Recruit, develop, and inspire high performing teams. - Evaluate and coordinate training initiatives / recognition and team building. - Participate in the annual budget preparation and validation with quantifiable data and initiatives. - Compliance and reporting of any activity that would expose the corporation to avoidable risk. - Effective leadership of assigned staff / coordinate external resources.   Mandatory Qualifications:   - High School graduate or equivalent. - 5 to 8 yearsAutomotive Service and Partsleadership or equivalent experience (store level and multi-unit level). - Valid driver’s license. - Prior managerial accounting & P/L responsibility. - Resideor willing to relocate toprimary region of responsibility. Preferred Qualifications:   - Four-year college degree. - Industry knowledge (operations, management, insurer relations, etc.,). - Ability to analyze and interpret financial operating reports. - Experience in service, parts, and/or collision business operations. - Current in industry trends, process, and procedures. - Exposure to advanced production principles. - Demonstrated communications skills, both written and oral. - Demonstrated project management, presentation, and training skills. - Proficient in Microsoft Office applications. $150,000.00 - $300,000.00

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Exciting Benefits and Perks Await You:

  • Competitive compensation and 401k matching

  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

About AutoNation

AutoNation, Inc. (AutoNation) is an automotive retailer in the United States. As of December 31, 2011, the Company had three operating segments: Domestic, Import, and Premium Luxury. As of December 31, 2011, it owned and operated 258 new vehicle franchises from 215 stores located in the United States, predominantly in metropolitan markets in the Sunbelt region. Its stores sell 32 different brands of new vehicles. The core brands of vehicles that it sells, representing approximately 90% of the new vehicles that it sold during the year ended December 31, 2011, was manufactured by Ford, Toyota, Nissan, General Motors, Honda, Mercedes-Benz, BMW, and Chrysler. The Company offers a diversified range of automotive products and services, which include new vehicles, used vehicles, parts and automotive repair and maintenance services, and automotive finance and insurance products. In January 2014, Autobytel Inc. acquired AutoUSA from AutoNation, Inc.

AutoNation Careers

Join the dynamic team at AutoNation, America's largest and most admired automotive retailer, and drive your career forward in an industry that is all about innovation and growth. At AutoNation, we offer more than just job opportunities; we provide a platform for professional development and leadership in an environment that values diversity and inclusivity.

Work You'll Do

At AutoNation, every position is a chance to leverage your skills, contribute to our mission, and make an impact. Whether you're looking for an entry-level role or a managerial position, our team is committed to nurturing your career aspirations with comprehensive training and development programs.

Explore Our Diverse Employment Opportunities

AutoNation is not just about selling cars; it's about creating exceptional experiences. Our team members enjoy a culture that promotes innovation, teamwork, and leadership. From sales and customer service to finance and operations, the variety of roles ensures that there's a perfect fit for everyone's skills and interests.

Internship Programs

Kickstart your career with an AutoNation internship. These opportunities are designed to give you real-world experience, networking prospects, and insights into our day-to-day operations. Interns at AutoNation are considered integral members of the team and are involved in projects that matter.

Benefits of Joining AutoNation

Choosing a career at AutoNation means you get to enjoy benefits that support both your professional and personal life. We offer competitive compensation packages, health benefits, and employee discounts. Moreover, our commitment to employee growth ensures that you have access to continuous learning and career advancement opportunities.

Inclusive Culture and Diversity Training

We believe that our strength lies in our diversity. AutoNation is dedicated to maintaining an inclusive culture where everyone’s voice is heard. Diversity training is a crucial part of our commitment, ensuring that all team members understand and appreciate the value of a diverse workplace.

Leadership and Innovation

Lead and innovate with AutoNation. We empower our employees to take on challenges and lead initiatives that drive our company forward. Our leadership programs are designed to foster the next generation of industry leaders, equipped with the tools to innovate and excel.

Join Our Team

Ready to accelerate your career? Explore the various job openings at AutoNation and find where you fit best. We are continuously hiring passionate, curious, and driven individuals who are ready to advance their careers in the automotive industry.

Stay Connected

Keep up to date with the latest at AutoNation by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn valuable career tips that can help you grow.

Apply Now

Don’t miss out on the opportunity to be part of a leading team in the automotive industry. Update your resume, prepare for your interview, and apply for a position at AutoNation today. Discover how your career can flourish in an environment committed to customer service and innovation.

SEARCH AUTONATION JOBS

Join AutoNation and drive the future of automotive retail with a career that’s as rewarding as it is exciting.
Learn more about AutoNation
Size
22,200 employees
Market Cap
$5.1 billion
Industry
Manufacturing & Automotive
Net Income
$381.6 million
Founded
1996
5 Year Trend
+3.6%
Revenue
$20.3 billion
NASDAQ
AN
* Ladders Estimates

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