Aesthetics ManagerWe are seeking an experienced, organized, and people-focused Aesthetics Manager to help lead the operations of our growing cosmetic services division.
The OpportunityThe Aesthetics Manager oversees the day-to-day operations that support a consistent, high-quality cosmetic patient experience across multiple locations. This position combines team leadership, scheduling, training, patient coordination, inventory management, performance reporting, and operational support.
The Aesthetics Manager serves as a key resource for aestheticians, cosmetic liaisons, injectable assistants, medical providers, and administrative teams. This individual also acts as second-in-command when the Director of Aesthetics is unavailable.
What You Will DoTeam Leadership and Development- Provide daily leadership and support to the Cosmetic Liaison and Cosmetic Injectable Assist teams.
- Recruit, onboard, train, coach, and develop team members.
- Conduct performance reviews and address performance concerns constructively and consistently.
- Manage aesthetician staffing, schedules, timecards, PTO requests, and coverage needs.
- Coach employees on patient flow, injectable preparation, safety protocols, service standards, and cross-functional teamwork.
- Support front desk and administrative teams during peak periods, staffing shortages, events, and promotional launches.
Training and Communication- Develop and refine training programs that promote team readiness and operational consistency.
- Coordinate aesthetic and injectable training, including scheduling, logistics, attendance, communication, and follow-up.
- Plan and facilitate monthly aesthetic team meetings.
- Provide ongoing education about cosmetic services, systems, procedures, and practice protocols.
- Communicate operational priorities, promotions, training information, and performance expectations to aestheticians and providers.
Operations and Performance- Oversee daily cosmetic operations and help ensure a seamless, high-quality patient experience.
- Maintain and update protocols, standard operating procedures, and pre- and post-care patient education materials.
- Monitor cosmetic inventory and communicate restocking needs.
- Support accurate payment processing and the administration of financing and loyalty programs.
- Maintain provider stipend records and supporting documentation.
- Prepare weekly operational reports and monthly aesthetician KPI reports, including rebooking rates, patient volume, and add-on performance.
- Identify trends and recommend coaching or process improvements.
- Assist with the implementation of new workflows, processes, services, and locations.
Patient and Provider Support- Serve as the primary operational contact for medical providers regarding cosmetic scheduling, training, promotions, and follow-up needs.
- Respond to cosmetic service inquiries by phone, email, and in person.
- Serve as an escalation point for complex cosmetic service concerns.
- Partner with team members to resolve patient concerns with professionalism, empathy, and sound judgment.
- Maintain accurate, confidential, and HIPAA-compliant documentation and patient records.
Marketing and Events- Partner with the Marketing team to coordinate aesthetic promotions, cosmetic events, and service launches.
- Help ensure teams are prepared to communicate and execute promotions accurately and consistently.
What You BringRequired- At least five years of experience in dermatology, medical aesthetics, a salon, spa, or comparable aesthetic setting.
- Previous leadership or supervisory experience.
- Strong verbal and written communication skills.
- Demonstrated ability to coach employees, resolve conflict, and manage competing priorities.
- Excellent organization, follow-through, and attention to detail.
- Strong analytical and problem-solving skills.
- Sound judgment, professionalism, integrity, and discretion.
- Proficiency with Microsoft Office or similar business software.
- Ability to travel to Tareen Dermatology locations as operational needs arise.
Preferred- Bachelor's degree in business, healthcare administration, hospitality, or a related field.
- Leadership experience in dermatology, medical aesthetics, or a multi-location clinical environment.
- Experience with staff scheduling, performance reporting, inventory management, and patient-service recovery.
Work Environment and Physical RequirementsThis position works primarily in a clinical setting and requires occasional travel between locations. The role includes prolonged periods of sitting and computer work and occasionally requires lifting up to 20 pounds.
Salary Description
$70,000 - $95,000 annually
