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Consulting
Fully Remote
Full time
Mount Horeb Wisconsin United States
Consulting
Risk & Compliance
About This RoleOur retail client is seeking an Adyen Configuration and Payment Optimization Consultant for an immediate and fully remote engagement. This role is critical to ensuring a secure and frictionless e-commerce payment experience ahead of the peak holiday season. You will leverage your deep expertise in Adyen Protect and fraud-rule configuration to optimize our client's payment-processing system, balancing fraud prevention with customer experience. This is a remote consulting opportunity for an initial 3-month engagement, starting as soon as possible.
What You Will Work On- Assess current Adyen fraud-prevention rule configurations and identify critical gaps.
- Redesign and refine fraud rules to reduce both fraud exposure and false declines.
- Analyze payment data, trends, and exceptions to configure optimized Adyen settings tailored to client's transaction patterns.
- Collaborate with the client's fraud management team to develop a sustainable strategy and executable roadmap for fraud control.
- Provide practical guidance and training to internal teams for self-sufficiency in managing Adyen Protect post-engagement.
- Ensure compliance and accuracy while enhancing approval rates and minimizing operational disruption during peak transaction periods.
What You Will Bring- Proven Adyen Expertise: Hands-on experience with Adyen Protect and fraud-rule configuration is required.
- Ability to customize rule sets to address platform-specific behaviors (not merely replicate prior processor settings).
- Strong knowledge of payment optimization strategies for e-commerce channels; prior collaboration with fraud audit SMEs is a plus.
- Robust analytical and problem-solving skills to balance fraud prevention with legitimate transaction approvals.
- Excellent communication skills for clear stakeholder updates and solution documentation.
- Preferred Background: Experience supporting high-volume retail/e-commerce environments during critical transaction windows.
- Education/Certifications: Not formally required if experience is extensive and specialized in Adyen and payment risk management.
What You Can Expect- An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
- Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors.
- Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).
