Advisor, Learning & Development

VIA Rail Canada, Inc.

$77K — $90K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree in Human Resources, Adult Education, Instructional Design, or related field.
  • Experience in learning and development within technical or safety-sensitive environments.
  • Genuine interest in maintenance operations and technical topics.
  • Proficient in Microsoft 365 tools; familiarity with learning technologies is a plus.
  • Knowledge of learning authoring tools like Articulate Storyline or Adobe Captivate is an asset.
  • Availability to travel occasionally as operational needs dictate.
  • Strong analytical skills for assessing learning needs and identifying gaps.

Responsibilities

  • Develop and maintain training programs for Equipment Maintenance to address skills gaps.
  • Conduct learning needs analyses with operational leaders to recommend practical solutions.
  • Monitor training effectiveness and adjust based on feedback and performance indicators.
  • Continuously improve training materials and learner tools to ensure they are engaging and relevant.
  • Apply instructional design principles to update classroom and digital learning solutions for technical audiences.
  • Collaborate with stakeholders to define learning requirements for business initiatives.
  • Manage projects to ensure timely and budget-compliant deliverables.

Benefits

  • Opportunity to work in a critical sector of transportation with a strong safety focus.
  • Engagement in collaborative projects across multiple departments.
  • Support for continuous professional development and learning.
  • Involvement in initiatives that impact operational safety and efficiencies.
  • Access to resources and tools that enhance learning and training effectiveness.
Full Job Description
Reference Number : 1375

Status : Permanent - Full-time

Annual Salary / Hourly Rate : $77,112 - $90,720

Number of positions to be filled : 1

Application Deadline : 07/24/2026

The Advisor, Learning & Development supports VIA Rail's Equipment Maintenance business unit by identifying current and future skills gaps, and by designing, maintaining, and evolving practical learning solutions that protect business performance, quality, and safety. The incumbent develops and improves technical training programs and materials, collaborates closely with subject-matter experts and operational stakeholders, and helps deploy learning solutions aligned with broader business priorities and transformation initiatives. Success in this role requires strong capabilities in needs analysis, instructional design, and project management, along with bilingualism and a genuine interest in technical environments.

RESPONSIBILITIES:

Training Program Development, Maintenance and Evolution
  • Develop, maintain, and evolve training programs for Equipment Maintenance to address current and future skills gaps that may negatively affect business performance, quality, or safety.
  • Conduct learning needs analyses with operational leaders, trainers, and other front-line stakeholders to identify priority gaps and recommend practical solutions.
  • Ensure learning pathways, qualification activities, and onboarding contents remain aligned with operational requirements, evolving equipment, procedures, tools and regulatory expectations.
  • Monitor training effectiveness and recommend adjustments based on business feedback, performance indicators, incident trends, and future workforce needs.


Continuous Improvement of existing training materials and activities
  • Maintain and continuously improve existing training materials, learner tools, and learning activities to ensure they remain accurate, engaging, and operationally relevant.
  • Apply instructional design principles and adult learning best practices to update classroom, practical, on-the-job and digital learning solutions adapted to technical audiences.
  • Review feedback from learners, trainers, coaches and business partners, and incorporate lessons learned into content revisions and delivery improvements.
  • Help ensure that training documentation and activities support safe work practices, standardization, and the consistent transfer of technical knowledge.


Stakeholder Collaboration and Learning Solution Deployment
  • Collaborate with subject-matter experts, business stakeholders, trainers, coaches and support function specialists to identify issues and define learning requirements as part of larger initiatives and business priorities.
  • Effectively manage projects to ensure deliverables are completed on time, on budget and aligned with project objectives.
  • Contribute learning expertise to cross-functional projects, change initiatives, and continuous improvement efforts affecting Equipment Maintenance.


WHAT WE ARE LOOKING FOR:

REQUIREMENTS:
  • University degree in Human Resources, Adult Education, Instructional Design, Organizational Development, or a related field.
  • Experience in learning and development, ideally in unionized technical, operational, industrial, transportation, maintenance, or safety-sensitive environments.
  • Genuine interest in technical topics and curiosity to understand maintenance operations, equipment, processes, and business realities.
  • Proficiency with Microsoft 365 tools and the ability to quickly learn new systems and learning technologies.
  • Knowledge of learning authoring tools such as Articulate Storyline or Adobe Captivate is an asset.
  • Availability to travel occasionally, as required by operational needs.
  • Strong analytical mindset with the ability to assess learning needs, identify skill gaps, and recommend solutions that support operational performance, quality, and safety;
  • Solid project management skills, including planning, coordination, prioritization, and follow-through across multiple initiatives and stakeholders;
  • Sound instructional design capabilities and the ability to develop engaging learning experiences for technical audiences;
  • Strong partnership and collaboration skills with the ability to build credibility with subject-matter experts and business stakeholders;
  • Excellent communication and facilitation skills in both official languages;
  • Professionalism, autonomy, sound judgment, and a results-oriented approach;
  • Curiosity, adaptability, and a genuine interest in technical topics and operational environments.


Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!

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