EPCOR Water Services

Advisor, Employee Communications

EPCOR Water Services$103K — $104K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-year diploma in Communications, Public Relations, Journalism, or Marketing; bachelor's degree preferred.
  • Over 4 years of experience in internal and external communications.
  • Experience in the utilities, electricity, or energy sector is an asset.
  • Proficiency in Microsoft Office, SharePoint, and Google Analytics.
  • Knowledge of digital channels and engagement platforms.

Responsibilities

  • Deliver strategic employee communications planning and execution for company-wide initiatives.
  • Optimize communication channels to enhance corporate culture and engage employees.
  • Collaborate with cross-functional teams to produce cohesive communications.
  • Monitor employee communication channels and address issues as needed.
  • Manage the maintenance and governance of corporate communications channels.
  • Report on the performance of corporate communication activities.
  • Support the On-Call communication response team to uphold EPCOR's reputation.

Benefits

  • Hybrid work environment under the Where We Work program.
  • Opportunity to work within an award-winning Communications & Public Engagement team.
  • Chance to contribute to EPCOR's brand-building efforts.
  • Possibility for internal candidates to apply and advance within the organization.
Full Job Description
Description

Highlights of the job

EPCOR's award-winning Communications & Public Engagement team is looking to hire an Advisor, Employee Communications [temporary, full time, up to 12 months] working out of Edmonton, AB.

As we take big steps to build our brand and push into new spaces, we are building the right team of high performers to help us drive EPCOR's vision through best-in-class communications, marketing and leadership. If you're an experienced communicator, someone who champions our employees and their work, and is passionate about their role in shaping corporate culture - this is your chance to join our Corporate Employee Communications team!

This position is eligible for our hybrid Where We Work program and is open to internal candidates. Current EPCOR employees, please ensure that you are using your "[redacted].com" email address.
What you'd be responsible for
  • Delivering strategic employee communications planning, execution and support for company-wide initiatives, and corporate and business unit clients.
  • Leveraging and optimizing various communication channels to engage employees and enhance corporate culture. This involves maintaining high standards for traditional and digital internal communications channels, including the employee intranet, e-mail, digital screens and other emerging tools and channels.
  • Collaborating with cross-functional areas to deliver cohesive communications products, achieve shared outcomes and nurture a unified employee experience.
  • Monitoring shared employee communication channels and tools (i.e. shared inboxes, intranet comments, etc.) and actioning as necessary
  • Managing activities related to the maintenance of corporate communications channels (intranet, email, digital screens, etc.) including process documentation, governance activities, troubleshooting and training.
  • Managing reporting activities that outline the performance of corporate communication activities.
  • Supporting EPCOR's Communications & Public Engagement On-Call team rotation in reviewing, assessing and responding to requests and issues in order to maintain our reputation as a caring, committed utility provider.
What's required to be successful
  • Successful completion of a 2-year diploma in Communications, Public Relations, Journalism, or Marketing.
    • Bachelor's degree is considered an asset.
  • 4+ years' experience in internal and external communications.
  • Experience related to utilities, electricity or the energy sector is an asset.
  • Experience with Microsoft Office, Microsoft Sharepoint and Google Analytics.


Technical skills:
  • Knowledge and use of current digital channels and engagement platforms.
  • Solid project management, planning and organizational skills.
  • Big picture thinker who links business goals / priorities and company positions to their work.
  • Actively uses social media and stays current with emerging digital platforms and trends.


Behaviours:
  • Demonstrated experience in delivering effective, measurable communications strategies and plans, drawing on a range of channels.
  • Exceptional collaboration and relationship building skills with the ability to work with employees and teams at all levels of the organization.
  • Excellent research, writing and editing skills in print and digital mediums; attention to detail.
  • Responds to change with an open attitude and focuses on continuous improvement opportunities.
Other important facts about this job

Jurisdiction: CSU52

Class: T2

Wage: Starting at $49.93 per hour (Final Wage and Step will be determined at the time of selection and are based on a combination of factors as outlined in the Collective Agreement.)

Hours of work: 80 hours biweekly



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About EPCOR Water Services

EPCOR Water Services is a Canadian water utility company that provides water and wastewater services to residential and commercial customers in Alberta, British Columbia, and Arizona. The company was founded in 1996 and is headquartered in Edmonton, Alberta. EPCOR Water Services is a subsidiary of EPCOR Utilities, which is owned by the City of Edmonton. The company has over 2000 employees and serves over 85 communities.
Learn more about EPCOR Water Services
Size
2,000 employees
Industry

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