Full Job Description
We are hiring an Advanced Injector & Director of Provider Success to support and elevate providers across the Annie Aesthetic platform. This role combines hands-on clinical practice (injecting 1-2 days per week) with a platform-wide mandate to help providers ramp successfully, grow their clinical and consultative capabilities, improve performance against key KPIs, and feel connected to a broader Annie provider community.
This role is built for a clinically excellent provider who is energized by coaching, hungry to own outcomes, and ready to build scalable provider development systems as we grow - no formal operations background required. This role reports directly to the COO.
What You'll Own
Provider Coaching & Development
- Review provider-level data and KPIs to identify coaching and training opportunities. Translate data into clear, actionable development plans.
- Build personalized development plans based on experience level, performance data, and observed opportunities
- Coach providers across all Annie Aesthetic clinic locations
Training Strategy & Coordination
- Design and manage a scalable provider education and training process across the platform
- Partner with clinic teams to ensure trainings support clinical excellence, practical application, and clinic performance through ongoing reinforcement, coaching, and measurement
- Ensure trainings are practical, tied to business goals, and followed by reinforcement, coaching, and measurement
Provider Community & Best-Practice Sharing
- Build a connected Annie provider community across locations, brands, and geographies, creating forums for providers to share best practices, case studies, and lessons learned
- Identify high-performing providers and amplify their strengths across the organization, fostering a culture of continuous learning, clinical excellence, and shared success
- Support provider engagement, retention, and career development by building a strong provider community that encourages collaboration, shared learning, and connection across clinics - so providers feel invested in and part of something larger than their individual clinic
Clinical Practice
- Maintain an active injecting practice 1-2 days per week, staying clinically sharp and credible with the provider community
- Serve as a hands-on example of the clinical standard the role is coaching toward
New Provider Ramping & Recruiting
- Build and own a structured new provider ramping pathway, including shadowing, mentorship, trainings, and ramp milestones
- Partner with Talent Acquisition on provider recruiting and candidate evaluations
Ideal Profile
We are looking for a driven, humble, and highly capable clinician who is passionate about developing others. The strongest candidates will bring:
- 8+ years as a medical aesthetics provider, including hands-on injecting experience (NP or PA required)
- Strong understanding of injectables, lasers, skin health, treatment planning, consultation dynamics, and client experience
- Demonstrated experience coaching, training, or mentoring other providers - formal operations leadership experience is a plus but not required
- Comfort using performance data to diagnose opportunities and build practical, personalized development plans
- The ability to give direct, kind, actionable feedback across all provider skill levels
- Strong project management instincts - able to coordinate trainings across many clinics, vendors, and stakeholders
- A builder mindset, with the ability to create structure, community, and shared standards where they do not yet exist
- Comfortable traveling regularly to Annie clinic locations for coaching, trainings, and relationship-building; travel is expected roughly 50% of the time