Adobe Campaign Management

Unison Consulting Pte Ltd

$90K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience with Adobe Campaign Classic
  • Proficient in SQL (Oracle, SQL Server, PostgreSQL)
  • Programming skills in JavaScript, Java, VB, C#, or PHP
  • Familiarity with web technologies such as HTML and CSS
  • Strong communication and documentation skills
  • Self-motivated and organized individual
  • Ability to learn new technologies quickly

Responsibilities

  • Provide implementation consultancy and post-implementation support for Adobe Campaign clients
  • Assess client requirements and configure Adobe Campaign to address their business needs
  • Develop customer-specific solutions and document processes
  • Create implementation plans for new and existing clients
  • Deliver training and knowledge transfer to customers
  • Report project delivery and manage smaller projects independently
  • Collaborate with onshore consulting and quality assurance teams

Benefits

  • Opportunity to work with global teams adopting best practices
  • Professional development through mentoring and knowledge sharing
  • Exposure to multiple Adobe Digital Marketing Solutions
  • Ability to contribute to a dynamic and fast-paced work environment
  • Growth potential within the company
Full Job Description
What you'll do:

* Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution.

Specifically (but not limited to):

o Work with Clients to assess requirements

o Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and dataflows

o Configure the Adobe Campaign solution to customers' requirement including Campaigns set-ups, building web pages using Scripting

o Develop customer specific solutions where necessary and document them

o Proactive problem diagnosis, troubleshooting and resolution

* Create Implementation plans for new and existing clients

* Knowledge transfer/Training to customers on solution implemented

* Product Installations, Upgrades and Configuration activities

* Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don't have dedicated Project Managers

* Build great working relationship with Onshore Consulting team, Learn and Adopt best-practices from such teams globally

* Work closely with the Quality Assurance team to ensure professional delivery of technical implementations

* Act as a Development lead point of contact with Digital Marketing Consultants

* Learn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement and Integration solutions to strategic clients

* Work with Digital Marketing Consultants to make recommendations in regard to Digital Marketing Suite technical implementations

* Support additional team members by mentoring and teaching

* Work closely with the Quality Assurance team to ensure professional delivery of Business

Consulting Service to your clients:

What you need to succeed- Adobe Campaign Classic experience of at least 5+ years

* Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)

* Programming experience (JavaScript / Java / VB / C# / PHP)

* Knowledge on Web Technologies like HTML, CSS would be a plus

* Good communication skills to ensure effective customer interactions, communications, and documentation

* Self-starter - Organized and highly motivated

* Fast learner, ability to learn new technologies/languages

* Knowledge of HTML DOM manipulation and page load events a plus

* Project Management skills a plus

* Ability to develop creative solutions to problems

* Able to multi-task in a dynamic environment

* Able to work independently with minimal supervision

* Experience leading team members will be a plus

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