American Airlines

Administrator/Sr Administrator, IT Applications

American Airlines$80K — $95K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related technical field or equivalent experience
  • 3 years of IT change and problem management experience
  • 3 years of Agile and DevOps experience
  • Native Sabre subject matter expert
  • Preferred: 4+ years with Apple iOS and Mobile Applications
  • Preferred: 4+ years with Jamf, SOTI or similar MDM applications
  • Preferred: Airline industry experience, especially in Passenger Service Systems

Responsibilities

  • Supports complex systems and applications in Stage and Production environments
  • Drives solutions for escalated problems and collaborates with Engineering
  • Identifies and implements process improvements and documentation
  • Provides off-hours coverage during maintenance windows
  • Some domestic and international travel required

Benefits

  • Travel perks for you and your family across a global network
  • Comprehensive health, dental, and vision benefits from day one
  • Wellness programs to support your health and well-being
  • 401(k) program with employer contributions after one year
  • Additional perks including Employee Assistance Program and pet insurance
Full Job Description
7/29/26

Location: Rio West A Bldg (PHX-RWA1)
Cities: Phoenix - AZ
Requisition ID: 87136

Job Description

Why you'll love this job

  • This job is a member of the Information Technology Team within the Information Technology Division.
  • Responsible for creating and maintaining detailed documentation records of all testing executed, keeping abreast of future technologies


What you'll do

  • Supports complex systems and applications in Stage and Production environments, through all phases of deployment
  • Drives solutions for problems escalated from other teams and collaborate with Engineering for overall stability and management of the production environment
  • Identifies and implements improvements to the process, procedures, documentation, and systems
  • Provides off-hours coverage and support for maintenance during outage windows
  • Some domestic and international travel required


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 3 years of experience with IT change and problem management procedures
  • 3 years of experience with Agile processes and DevOps mentalities and practices
  • Native Sabre subject matter expert


Preferred Qualifications- Education & Prior Job Experience
  • 4+ years of experience with Apple iOS and Mobile Applications
  • 4+ years of experience with Jamf, SOTI or similar MDM Applications
  • Airline industry experience, particularly in Passenger Service Systems and Global Distribution Systems


Skills, Licenses & Certifications
  • Basic understanding of the IT project lifecycle at American Airlines
  • Proven ability to efficiently diagnose an issue, as well as propose and implement a solution
  • Ability to draft and formalize technical documentation
  • Ability to effectively prioritize multiple projects simultaneously
  • Strong analytical and problem-solving skills, as well as accuracy and attention to detail
  • Knowledge of server hardware, operating system, and application monitoring


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ

Similar Jobs

More Jobs at American Airlines

More Transportation Jobs

Find similar Administrator/Sr Administrator, IT Applications jobs: