Administrator, HRIS Integrations
Located:
Arlington
SummaryThe Workday Integrations Administrator is responsible for the day-to-day support, configuration, monitoring, and maintenance of Workday integrations. Reporting to the Workday Lead, this role ensures the reliable flow of data between Workday and external/internal systems, supporting HR, Payroll, and other business functions. This individual acts as a key operational resource, executing integration-related tasks, resolving issues, and partnering with AMS resources to maintain a stable and efficient integration landscape post-go-live.
General Description Duties & Responsibilities- Integration Monitoring & Production Support
- Monitor scheduled and event-driven integrations including Workday Studio, Core Connectors, Enterprise Interface Builder (EIBs), Workday Web Services (APIs), etc.
- Monitor, identify, troubleshoot, and resolve integration failures in production (i.e., file transmission errors, data transformation issues, authentication or connectivity failures).
- Establish and manage SLAs and support models for integration incidents.
- Lead root cause analysis and implement permanent fixes, not just workarounds.
- Execute daily operational checks, especially for payroll and benefits critical integrations.
- Assist with management of integration-related security including Integration System Users (ISUs) and credential updates.
- Integration Execution & Configuration
- Build, configure, and maintain integrations under guidance from the Workday Lead including simple to moderately complex EIBs, Core Connector configurations, data mappings and transformation logic.
- Support updates to existing integrations based on business requirements, vendor changes, and regulatory updates.
- Coordinate with third-party vendors to validate file formats, resolve transmission issues, and support testing and changes.
- Drive adoption of Workday-delivered connectors where feasible.
- Ensure secure handling of data transfers and adherence to company policies.
- Data Validation & Issue Resolution
- Validate integration outputs to ensure data accuracy, completeness, and timely delivery.
- Assist with reconciliation processes for payroll files, benefit carrier feeds, GL integrations.
- Identify discrepancies and escalate appropriately.
- Serve as the first line of support for integration-related incidents.
- Integration Testing & Deployment Support
- Support testing activities for new integrations, enhancements, Workday releases.
- Execute test scripts and validate results in Sandbox/Preview.
- Assist with migration of integrations to Production following established change control processes.
- Lead backlog prioritization for integration-related enhancements.
- Improve integration performance, monitoring, and error handling.
- Workday Release Support
- Assist in evaluating Workday bi-annual releases for integration impacts.
- Support regression testing and validation of integration functionality.
- Implement required updates under direction from the Workday Lead.
- Documentation & Knowledge Management
- Maintain and update comprehensive documentation for integration configurations, data mappings, file layouts and specifications, error handling procedures, etc.
- Document recurring issues and standard resolutions.
- Ensure documentation to support AMS collaboration, audits, and scalability.
QualificationsRequired experience- 3 to 5 years of hands-on Workday experience in a post-implementation support environment.
- Bachelor's degree in information systems, computer science, business administration, or related field, or equivalent experience.
- Strong expertise with Workday integrations including Core Connectors, EIBs and file-based integrations (XML, CSV, flat files).
- Intermediate understanding of integration concepts (APIs, SFTP, data transformations) and payroll and HR data flows.
- Ability to manage high-severity production issues under pressure.
- Excellent analytical and problem-solving skills, with an ability to spot issues and risks and escalate when appropriate.
- Ability to prioritize and meet critical deadlines with a sense of urgency.
- Attention to detail with a strong focus on operational excellence.
Preferred Experience- Workday Integrations
- Full Workday implementation
- Post go-live / hyper care support
- Familiarity with AMS or staff augmentation support models
- Experience supporting SOX-controlled environments
Licensing & Certifications- Workday Certified Professional
Salary Range$111,000 - $140,000
