Objective: To lead and direct the overall operations of the nursing home facility in accordance with customer needs, government regulations and Company policies, with focus on maintaining excellent care for the residents while achieving the facility's business objectives. Current/Active Nursing Home Administrator's license is required.
Essential functions include:
Facility Management - Plan, develop, organize, implement, evaluate and direct the facility's programs and activities in conjunction with facility's operational budget and state and federal regulations
- Lead the facility management staff and consultants in developing and working from a business plan that focuses on all aspects of facility operations, including setting priorities and job assignments
- Monitor each department's activities, communicate policies, evaluate performance, provide feedback and assist, observe, coach, and discipline as needed
- Develop an environment that allows for creative thinking, problem solving, and empowerment in the development of a facility management team
- Oversee regular rounds to monitor delivery of nursing care, operation of support departments, cleanliness and appearance of the facility; morale of the staff; and ensure resident needs are being addressed
- Exhibit positive customer service both to internal and external customers
- Utilize survey information, in addition to other source documents, to address areas of importance as defined by our customers
- Verify that the building and grounds are maintained appropriately and that equipment and work areas are clean, safe and orderly, and any hazardous conditions are addressed
Compliance Management - Maintain a working knowledge of and confirm compliance with all governmental regulations
Facility Staffing and Retention - Monitor Human Resources practices to verify compliance with employment laws and company policies, and to confirm practices that maintain high morale and staff retention to include effective communication, prompt problem resolution, proactive supervisory practices and maintaining a proactive work environment
- Manage turnover and solidify current and future staffing through development of recruiting sources, and through appropriate selection, orientation, training, staff education and development
- Assist in the recruitment and selection of competent department managers, supervisors, and other auxiliary personnel
- Consult with department managers concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services
- Provide that disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, disability, or marital status
- Recognize staff for exceptional care and job performance on a regular basis and as part of their formal performance evaluation
Business Management - Manage facility budgets and business practices to include labor costs, payables, and receivables
- Monitor business activities to be certain procedures and standards are followed, appropriate handling of funds and that sound credible business practices are followed at all times
- Communicate budget guidelines and expectations to Department Managers
Marketing and Revenue Management - Develop and implement a marketing strategy for the facility that reflects service opportunities, competition, potential market area changes, and which maximizes census, payor mix, and ancillary revenues
- Lead and monitor key staff and facility staff to play an active role in carrying out the marketing plan
- Take initiative in evaluation, development and implementation of new business opportunities that meets the needs of the community and benefits the facility/Company
- Develop positive relationships on behalf of the Company with government regulators, residents, families, other area health care providers, physicians and community at large
- Act as a resource of information to the community related to health care issues
Minimum Qualifications: - Current/active state Nursing Home Administrator license
- Organized and detailed in work performance
- Good communication skills with excellent self-discipline and patience
- Genuine caring for and interest in elderly and disabled people in a nursing facility
