Summary

This position is located in the Office of the Commissioner for Trademarks, Office of the Deputy Commissioner for Trademark Administration. This position provides supervision of assigned personnel and a wide variety of administrative management functions including administrative policies, procedures, and directives development; human resources management, position management, budget and finances; information technology; procurement and property management; and records management.

Duties

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The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year.

You are an ideal candidate for this position if:

1. You enjoy advising and providing counsel to employees regarding policies, procedures, and management directives.
2. You have a passion for selecting or recommending selections of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and fairness issues and objectives.
3. You are excited about providing advice to senior level managers regarding administrative management matters affecting the implementation and efficient execution of programs and day-to-day operations.
4. You are motivated to design solutions on assigned program areas and daily operations and identifies ways to streamline processes, reduce costs, conserve resources, and improve the quality and timeliness of customer service to meet increasing demands of Office workloads.
5. You are delighted to manage and support a full range of administrative activities for Trademarks related to budget, human resources, information technology, procurement and maintenance agreements, property management, and records custodianship.
6. You are enthusiastic about serving as the lead business unit point of contact for services related to timekeeping, travel management, ethics clearances, processing of employee training expenses and employee awards. Monitors business unit for timely preparation of annual performance plans and appraisals.

Requirements

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Conditions of employment

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Suitable for Federal Employment
• Time-in-grade/band requirements must be met by the closing date of the announcement.
• Must possess a FAC COR Level II certification.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Clerical and Administrative Support Positions.

Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to the GS-13 in the Federal service: For this position, the next lower grade level is a GS-12.

Specialized experience for this position includes:

• Experience leading a team in a diverse, confidential, senior leader centric, high visibility executive-level organization, and;
• Experience supporting cross-functional planning, directing, analyzing, and implementing a variety of operational, technical, and administrative processes, procedures, and programs, in support of federal agency activities, and;
• Experience utilizing administrative systems (MS Word, PowerPoint, Excel, USA Performance, Concur, Government Purchase Card, Momentum, etc.) on a recurring basis to produce extremely high-quality work, and;
• Experience planning and coordinating conferences and committee meetings for large-scale audiences both inside and outside of an organization.

Selective Placement Factor:

• Must possess a FAC COR Level II certification.

The incumbent must possess the following supervisory competencies to be successful in this position:

Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.

Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.

Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.

Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.

Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.

Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.

Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for specialized experience at this grade level.

Additional information

Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is a Non Bargaining Unit position.

This is a Public Trust position and has a risk level designation of "moderate".

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

All application materials become the property of the United States Patent and Trademark Office.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.