Administrative Director - Compliance

Duke Health

$110K — $130K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, healthcare management, or related field; Master's preferred.
  • 7+ years in compliance, administration, or project management roles.
  • Strong skills in executive communication, notably in presentation development and visual storytelling.
  • Familiarity with healthcare compliance regulations and best practices.
  • Preferred experience in an academic medical center or large health system.

Responsibilities

  • Prepare executive-ready presentations and conduct follow-up communications for the VP.
  • Oversee compliance project planning, execution, and monitoring, including centralized dashboard maintenance.
  • Manage departmental budgeting and supervise office operations and administrative staff.
  • Support compliance policy development and coordinate training campaigns with monitoring of completion rates.
  • Engage with stakeholders to align compliance initiatives and liaise for cross-functional projects.
  • Implement project governance, track statuses, and manage deliverables across multiple compliance projects.

Benefits

  • Professional development opportunities and training campaigns.
  • Collaboration with internal teams and external partners.
  • Leadership and team management responsibilities.
  • Access to advanced technological tools and resources.
  • Opportunity to influence compliance initiatives in a healthcare environment.
Full Job Description
Position Purpose

The Administrative Director provides project management leadership and strategic thoughtwithin the Compliance Department. This role manages the compliance project portfolio-including audits, investigations, policy development and training campaigns, manage department's annual work plan, timely delivery of audit plans to departments, executive and Board-ready presentations and follow-up communications on behalf of the VP. The position also oversees administrative obligations such as budgeting and supervision of an administrative assistant.

Key Responsibilities
  • Executive Support & Communication: Prepare high-quality, clear executive-ready presentations for internal and external stakeholders; perform follow-up communications on behalf of the VP regarding compliance projects and initiatives.
  • Compliance Project Portfolio Management: Oversee planning, execution, and monitoring of compliance projects, including audits, investigations, policy updates, and training campaigns; maintain a centralized portfolio dashboard to track progress, deadlines, and deliverables.
  • Administrative Oversight: Manage departmental budget, supervise administrative assistant, and manage efficient office communications and operations.
  • Policy & Training Coordination: Support development and dissemination of compliance policies; coordinate enterprise-wide compliance training campaigns and monitor completion rates.
  • Stakeholder Engagement: Collaborate with internal teams and external partners to ensure alignment of compliance initiatives; function as a liaison for cross-functional projects impacting compliance.
  • Project Management: Implement project governance, status reporting, issue tracking, including confirm deliverables, timeline and KPIs are defined. Manage multiple compliance projects, cross-functional teams and deliverables, external communications and anticipated deliverables


Required Qualifications

Education
  • Bachelor's degree in business administration, healthcare management, or related field; Master's preferred.


Experience
  • 7 years of experience in compliance, administration, or project management roles.
  • Strong skills in executive communication, presentation development, and visual storytelling to create compelling content for digital media.
  • Familiarity with healthcare compliance regulations and best practices.
  • Knowledge of content management tools
  • Preferred experience in an academic medical center or large health system or provider organization


Core Competencies
  • Project Management
  • Executive Communication
  • Concise, impactful written communication to engage various audiences, including emails and education
  • Leadership & Team Management
  • Attention to Detail
  • Excellent time management and organizational skills
  • Deliverables:Infographics, slide decks, and reports


Technology and Tools
  • Strong understanding and utilization of AI, e.g., copilot, and similar tools
  • PowerPoint, advanced Excel, SharePoint, Teams, project tools, Visio, Canva


Key Performance Indicators (KPIs)
  • Presentation Quality: 100% of executive presentations delivered on time, with clarity, accuracy, and alignment to leadership standards.
  • Project Portfolio Management: 6395% of compliance projects completed within scope, time; maintain real-time dashboard updates.
  • Training Campaign Completion: Achieve 100% compliance training completion across assigned campaigns; monitor and report monthly progress.
  • Follow-Up Efficiency: All VP follow-up communications executed within 48 hours of request; maintain log of completed actions.
  • Audit & Investigation Timeliness: Manage 100% of assigned audits and investigations within established timelines; provide summary reports to leadership.
  • Policy Management: Ensure annual review and update of 100% of compliance policies; track and report policy changes.
  • Stakeholder Engagement: Positive feedback from internal and external stakeholders on communication and responsiveness; quarterly engagement metrics reported.


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