Job DescriptionSuccessful candidates for positions in the U.S. Bank Law Division consistently provide excellent service to clients and colleagues, on a variety of legal matters. They build trusting relationships that allow the business to make well-informed decisions. They work to attract, retain, and develop great people in an inclusive environment where each person is valued for the distinct skills and attributes they bring to the group. Meaningful collaboration, participation in the community, and investment in the development of the Law Division are all expected from candidates.
U.S. Bank is seeking an experienced candidate to supervise a team of administrative professionals in the delivery of high level, professional administrative services and expertise that requires in-depth knowledge of the assigned functional areas. This position will manage workflows and work schedules to ensure that service expectations for all levels of management are met. Candidate will exercise supervisory responsibilities concerning staffing model, performance appraisals, and organizational structure over assignment assembly. Candidate will provide guidance and supervision over training for the continued growth and development of the administrative assistant role. In addition, candidate will provide daily support to the in-house legal team in support of the U.S. Bank Wealth Management and Investment Services businesses. Responsibilities will include, but are not limited to:
Essential Functions
Provides day-to-day supervision, training and guidance to employees in the assigned area; assistance in managing and supporting daily and ongoing workloads and ensuring that service expectations are met.
Handles requests, conducts independent research and analysis, and provides responses; leverages knowledge and application of procedure and reference manuals and materials as well as other in-house and organizational resources as appropriate.
Interprets and resolves inquiries from clients and internal sources regarding policies and procedures for the assigned area, utilizing experience, knowledge, available resources and independent judgement, as appropriate.
Supervises specific projects or programs for area, interfacing with all levels of management as well as external resources, as appropriate; conducts detailed analysis and makes recommendations concerning the development and implementation of new project, trainings, programs and enhancements to existing programs and processes.
Exercises authority of a supervisor concerning staffing, performance appraisals, promotions, salary recommendations and separations.
May serve as liaison between internal customers and co-workers by responding to and resolving sensitive and complex issues in order to ensure strong client/employee relations; follow up as necessary to satisfactory resolution.
Conducts regular meetings, both individually and collectively, to gather and share relevant information.
Basic Qualifications
Candidate must be detail oriented, have excellent supervisory and organizational skills, and provide complex support services in a highly confidential environment under minimal supervision.
Exercises sound judgment, tact, and diplomacy when working with internal and external clients, employees, and management, independently navigating a broad range of routine and complex situations and conflicts.
Preferred Qualifications
Eight to twelve years of relevant supervisory work experience preferred
Strong proficiency collaborating effectively across all levels of the organization
Excellent problem-solving skills
Demonstrated sound judgment and independent decision-making
Experience promoting a team environment
Prioritization skills to meet deadlines and handle multiple high-priority tasks concurrently
Proficiency in Microsoft Office products
In the U.S. Bank Law Division, we honor those values through our mission: “we guide our clients to remarkable results with expert legal counsel and ethical leadership.” Our commitment is evident in the work we do, not only for the Bank, but for our communities. The Law Division has received several awards for its pro bono contributions, including the Minnesota Corporate Pro Bono Council’s “Excellence in Pro Bono Award,” and we encourage our legal professionals to contribute time and expertise to pro bono work as part of their role.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00
Posting may be closed earlier due to high volume of applicants.
