A Brief OverviewProvide advanced administrative or operational support working under general supervision.
LocationsStanford Blood Center
What you will do- Respond to inquiries, and determine and take appropriate action as required. Serve as a resource regarding a defined set of policies and procedures.
- Perform duties associated with scheduling, organizing, and operating conferences, seminars, and events, including recommending vendors for services, handling the production and distribution of materials, coordinating logistics, and serving as liaison with internal and external vendors
- Prepare and modify various organizational documents including correspondence, reports, drafts, memos and emails. Maintain approved content on websites.
- Plan and schedule calendar(s) based on consultation, resolve calendaring conflicts, and arrange travel in compliance with organizational policies.
- Process and monitor routine financial transactions, which may include researching and resolving discrepancies.
- Maintain office supplies and equipment; obtain vendor quotations, as needed. Coordinate office moves.
- May serve as the point of contact for general maintenance, health and safety, and other facility concerns within the unit(s); report any incidents or potential safety problems to appropriate representatives. Track completion of required training.
- May guide and train student and/or contingent workers including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, and reviewing work for quality and timeliness.
- Comply with governmental regulations and Stanford Health Care and Blood Center policies regarding health and safety. Observe and support good health and safety practices.
- Strictly observe privacy and security related policies, procedures and practices to preserve the integrity and confidentiality of medical and other sensitive information pertaining to donors, patients, research subjects, and employees. Act as a responsible information steward and treats information as sensitive and confidential in accordance with federal and state laws and with professional ethics, accreditation standards and legal requirements. Do not disclose protected health information inappropriately.
- May be required to enter areas where other individuals work with human blood; potential may exist for unanticipated exposure to bloodborne pathogens by splash or spill.
Education Qualifications- High School Diploma or GED Required
Experience Qualifications- Three years of administrative experience or combination of education and relevant experience required.
Required Knowledge, Skills and Abilities- Proficient computer skills and demonstrated experience with office software and email applications (Microsoft Office suite).
- Demonstrated success in following through and completing routine tasks.
- Strong organizational skills and attention to detail.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Ability to prioritize and multi-task.
Physical Demands and Work ConditionsPhysical Demands- Frequent Sitting.
- Frequent Walking.
- Frequent Standing.
- Occasional Bending.
- Occasional Squatting.
- Seldom Climbing.
- Seldom Kneeling.
- Constant Hand Use.
- Frequent Repetitive Motion Hand Use.
- Frequent Grasping.
- Frequent Fine Manipulation.
- Occasional Pushing and Pulling.
- Occasional Reaching (above shoulder level).
- Occasional Twisting and Turning (Neck and Waist).
- Frequent Vision (Color, Peripheral, Distance, Focus).
- Frequent Other. Computer use
Lifting- Frequent lifting of 0 - 10 lbs.
- Occasional lifting of 11 - 20 lbs.
- lifting of 21 - 30 lbs. 0 to 0 in height
- lifting of 31 - 40 lbs. 0 to 0 in height
- lifting of 40+ lbs. 0 to 0 in height
Carrying- Frequent lifting of 0 - 10 lbs.
- Seldom lifting of 11 - 20 lbs.
- lifting of 21 - 30 lbs. 0 to 0 in height
- lifting of 31 - 40 lbs. 0 to 0 in height
- lifting of 40+ lbs. 0 to 0 in height
Working Environment- Never Driving cars, trucks, forklifts and other equipment.
- Occasional Working around equipment and machinery.
- Seldom Walking on uneven ground.
- Seldom Exposure to excessive noise.
- Never Exposure to extremes in temperature, humidity or wetness.
- Seldom Exposure to dust, gas, fumes or chemicals.
- Never Working at heights.
- Never Operation of foot controls or repetitive foot movement.
- Never Use of special visual or auditory protective equipment.
- Never Use of respirator.
- Never Working with biohazards such as blood borne pathogens, hospital waste, etc..
Blood Borne Pathogens- Category II - Tasks that involve NO exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks
These principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family's perspective:
- Know Me: Anticipate my needs and status to deliver effective care
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me: Own the complexity of my care through coordination
Base Pay Scale: Generally starting at $36.19 - $46.13 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
