Acumatica & Financial Systems Specialist

Job Summary: As an Acumatica & Financial Systems Specialist at IEF , you will be accountable for supporting the effective use, improvement, and expansion of Island's Acumatica system and related applications. This position works with departments, system users, vendors and implementation partners to translate business needs into practical system solutions, support implementations and integrations, maintain data accuracy, test system changes and provide training and ongoing support.

Accountabilities:

• Maintaining a strong working knowledge of Island's established Acumatica system, related applications, business processes, and data requirements, and identifying opportunities to improve system performance, usability, and effectiveness.

• Supporting Acumatica and other ERP implementations, module rollouts, system upgrades, integrations, configuration changes, and other system improvement projects from planning through implementation and follow-up.

• Working with department leaders and system users to understand business needs, document requirements, evaluate current processes, and recommend practical system or process improvements.

• Translating operational, financial, and reporting needs into system workflows, configurations, reports, dashboards, approval processes, integrations, and implementation plans.

• Supporting Acumatica functions related to finance and operations, including general ledger, accounts payable, accounts receivable, purchasing, inventory, job costing, project accounting, billing, budgeting, production planning, materials management, and operational reporting.

• Coordinating system integrations, data migration, data cleanup, validation, reconciliation, and master-data activities to help maintain accurate, complete, and reliable information.

• Developing and carrying out testing for system implementations, upgrades, enhancements, and integrations, and confirming that issues are corrected before changes are released.

• Providing functional support and training to employees, developing user guides and procedures, and helping departments improve system knowledge, adoption, and day-to-day use.

• Coordinating with ERP vendors, implementation partners, consultants, developers, and other outside resources while maintaining the internal system knowledge, documentation, and ownership.

• Maintaining project plans, system documentation, issue logs, testing records, and status updates, while identifying and escalating risks, delays, control concerns, or unresolved decisions that may affect the success of a project.

Authorities:

• Access the systems, reports, documentation, and business-process information needed to perform the role and request support or input from the appropriate departments.

• Schedule and lead requirements meetings, process reviews, testing sessions, system demonstrations, training, and project-status discussions.

• Recommend system improvements, configurations, workflows, reports, integrations, controls, user access changes, training, and project priorities.

• Configure approved system components within assigned access and coordinate directly with approved vendors, developers, consultants, and implementation partners.

• Require appropriate testing and business-owner review before recommending a system release, raise unresolved risks or concerns, and recommend delaying a release when material issues remain.

Minimum Qualifications:

• Bachelor's degree in accounting, finance, business administration, information systems, or a related field or an equivalent combination of education and relevant experience.

• 3-5 years of experience supporting ERP systems, financial systems, business applications, system implementations, or process improvement projects.

• Experience working with Acumatica is required.

• Working knowledge of financial and operational processes, including general ledger, accounts payable, accounts receivable, purchasing, inventory, job costing, project accounting, billing, or production-related functions.

• Experience gathering business requirements, documenting processes, configuring or supporting system workflows, conducting system testing, and resolving functional issues.

• Experience supporting data conversion, data validation, reconciliation, system integrations, reporting, or master-data management.

• Proficiency in Microsoft Excel and experience developing or supporting reports, dashboards, and data analysis.

• Ability to manage multiple priorities, maintain accurate documentation, communicate with technical and nontechnical employees, and coordinate with vendors or implementation partners.

• Strong analytical, problem-solving, organizational, and communication skills.

Salary Range: $100,000 - $130,000

Location: Hartford, CT * Open to All Locations; Manhattan, NY , Boston MA, or Bloomington, MN

Schedule: Monday - Friday 8:00am - 5:00PM - Hybrid

Benefits: 401(k) matching, AD&D Insurance, Dental insurance, Family leave, Flexible schedule, Flexible spending account Gym membership, Health insurance, Health savings account, Life insurance, Paid time off, Parental leave, Professional development assistance, Vision insurance.

ADA Requirements: The position requires the ability to sit or stand for extended periods while using a computer, along with sufficient manual dexterity to operate computers, mobile devices, and related IT equipment. The role may occasionally involve lifting or moving equipment weighing up to 25 pounds, as well as bending, crawling, or climbing-such as accessing under desks or server racks. Candidates must possess the ability to concentrate, troubleshoot, and solve problems in a fast-paced environment, demonstrating strong verbal and written communication skills. The role also demands effective task prioritization, management of multiple simultaneous support requests, and a capacity to quickly learn and adapt to evolving technologies and tools.