Wells Fargo

ACH, ECS, and Instant Payments - Technology Business Systems Consultant

Wells Fargo$80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of Business Systems Data experience or equivalent in work experience, training, military experience, or education.
  • Operational support experience preferred.
  • Experience in a production environment beneficial.
  • Knowledge of Electronic Data Interchange (EDI) is a plus.
  • Familiarity with instant payment processes (Venmo, Zelle, RTP, FedNow, etc.) desired.
  • Understanding of ACH processes is essential.
  • Experience supporting Mainframe applications preferred.
  • Familiarity with file formats such as IDOC, JSON, NACHA, and HTML is advantageous.

Responsibilities

  • Evaluate moderately complex business problems and provide technical assistance for automated systems and procedures.
  • Review technical, customer, and business issues to assess feasibility and recommend solutions.
  • Present actionable recommendations for business problem resolution.
  • Exercise independent judgment in decision-making processes.
  • Facilitate effective communication between business and technology teams.
  • Conduct training, address inquiries, and document outcomes based on user needs.

Benefits

  • Hybrid work schedule with 3 days on-site and 2 days remote per week.
  • Flexibility in working hours, including the potential for overtime and on-call shifts.
  • Collaborative work environment supporting client escalations and operational readiness activities.
Full Job Description
About this role:

As a Technology Business Systems Consultant within Payments Operations Monitoring and Support (POMS), you will serve as a key subject matter expert supporting Wells Fargo's Automated Clearing House (ACH), Electronic Commerce Services (ECS) and/or Instant Payments platform and related applications. This role is responsible for leading complex research, incident investigation, and production issue resolution in partnership with Technology, Platform Support, Operations, and Product teams. You will analyze system behaviors, identify root causes, assess client and operational impacts, and drive timely resolution of production events while helping ensure the stability and resiliency of critical payment processing functions. The position also serves as a trusted partner in support of client escalations, operational readiness, product enhancements, and business continuity activities.

Success in this role requires strong analytical skills, a deep curiosity for solving complex problems, the ability to navigate across multiple organizations, and a passion for improving processes that support some of the industry's largest and most critical payment networks.

In this role, you will:
  • Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements
  • Review and evaluate moderately complex technical, customer, and business problems
  • Present recommendations for resolving business problems
  • Exercise independent judgment
  • Provide information about communication between business and technology teams
  • Work with business user groups to provide training, handle questions, observe user needs, and document results


Required Qualifications:
  • 2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:
  • Operational support background
  • Production environment experience
  • Experience in technology support roles
  • Knowledge of EDI - Electronic Data Interchange
  • Knowledge of instant payment processes (Venmo, Zelle, RTP, FedNow, etc)
  • Knowledge of ACH processes
  • Experience supporting Mainframe applications
  • Knowledge of file formats (IDOC, JSON, NACHA, HTML, etc)
  • Experience researching and applying business knowledge to strategic plans


Job Expectations:
  • Monday - Friday: ability to work a shift between the hours of 7:30 AM to 10:00 PM ET, requires flexibility for overtime and coverage as needed
  • Must be willing to work rotational on-call shifts as needed and cover weekend business validation exercises as scheduled.
  • This position offers a hybrid work schedule requiring 3 full days in the office (8 hours a day) and 2 full days remote.
  • Ability to work on-site at the posted work location
  • This position is not eligible for Visa sponsorship


Posting End Date:

12 Sep 2026
*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

Similar Jobs

More Jobs at Wells Fargo

More Finance & Insurance Jobs

Find similar ACH, ECS, and Instant Payments - Technology Business Systems Consultant jobs: