Position Summary
The Strategic Account Manager (SAM) serves as the primary organizational sales representative to the assigned Strategic Accounts (owner accounts) in their region. The SAM maintains the overall relationship of the account and is responsible for creating value and client engagement at all levels of the organization and within all lines of business. By developing innovative solutions, selling integrated/bundled services, and leveraging Total Safety's size and geographic footprint, the SAM is focused on strategically building and growing Total Safety's national and multi-national account contracts to their maximum potential.
Specific Job Duties and Responsibilities
- Engage clients on business challenges and help them resolve or mitigate health, safety, and environmental (HSE) challenges.
- Meet and exceed sales revenue goals.
- Meet and exceed strategic objectives to grow national and multi-national accounts and cross-sell additional products/services.
- Accurately identify and forecast sales opportunities.
- Act as a leader and role model within the organization.
- Demonstrate a high level of knowledge of assigned markets, prices, legislation, suppliers, industry trends, and contract structure.
- Navigate internal/external economic factors (cost, margins, profit impact of decisions) affecting assigned areas.
- Understand multi-site contract negotiations.
Qualifications
Experience: Minimum Three to five (3-5) years of high-level, conceptual sales experience (outside sales). One to two (1-2) years of downstream experience with refineries and chemical plants, with knowledge and understanding of culture, roles, language, and processes.
Other Required Skills, Knowledge or Abilities: The ideal candidate has a proven track record and solid understanding of the Oil and Gas industry and the downstream environment. They are a strategic thinker who can maximize sales opportunities and wants to take their career to its maximum potential. A natural born problem solver with strong interpersonal skills that enable them to communicate with all levels of internal and external contacts. They develop relationships quickly and have a strong desire to be a business partner to clients. Builds trust, rapport, and credibility easily, and is comfortable consistently handling multiple large accounts. A team player with a superior work ethic and an "anything is possible" attitude.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand; walk; and stoop, kneel, or crouch. Uses hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
