City of Baltimore (Mayor and City Council of Baltimore)

Accreditation Director, Operations Officer III (NCS) - Baltimore City Health Department

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's preferred in business administration or related field
  • Valid Maryland Class C driver’s license or equivalent; provisional licenses not accepted
  • Experience in project coordination and management
  • Knowledge of public health principles and practices
  • Familiarity with data analysis tools like SPSS and software applications including Microsoft Office and PowerBI

Responsibilities

  • Oversee data collection and reporting for quality improvement initiatives
  • Support and conduct quality improvement training
  • Analyze performance data to identify improvement opportunities
  • Manage partnerships and collaboration with stakeholders
  • Lead strategic projects assigned by leadership
  • Ensure compliance with public health accreditation standards
  • Participate in public health emergency response duties

Benefits

  • Fostering of leadership development and skill enhancement
  • Opportunities for public health planning aligned with strategic goals
  • Collaborative work environment with varied stakeholders
  • Involvement in meaningful public health initiatives
  • Training and professional development opportunities
Full Job Description
THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$83,530.00 - $133,471.00 Annually

Starting Pay:

$83,530.00 - $108,500.50Annually

Job Summary

The Accreditation Director oversees and enhances the department's data collection, reporting, accreditation, and quality improvement initiatives to ensure alignment with program objectives and public health certification and accreditation standards. Supports the organization by applying tools and methods, conducting data analysis, preparing technical documentation, managing projects, and promoting leadership development in change management.

Essential Functions
  • Defines and advocates for the "voice of the customer" when improving processes, programs, and operations. Supports and enhances Quality Improvement Training and delivers related training and professional development to strengthen quality improvement skills within clinical programs.
  • Acts as a resource by providing guidance and leadership for quality improvement activities.
  • Contributes to the development of tools for quality improvement, coordinates and conducts quality assurance review activities such as chart reviews and delivers regular updates and reports to executive leadership.
  • Manages data compilation and analysis for quality improvement initiatives.
  • Collects and summarizes performance data to identify opportunities for improvement.
  • Assesses the impact of quality improvement initiatives and activities.
  • Establishes and maintains partnerships, fostering collaboration within the organization and with diverse stakeholders.
  • Leads special strategic and operational projects assigned by leadership, ensuring effective development, implementation, risk and benefit analysis, and completion.
  • Responsible for the development and implementation of the Agency wide Quality Improvement Plan.
  • Oversees focus groups and conduct key informant interviews.
  • Apply data to design interventions and plans targeting policy and environmental change.
  • Develops and implements a sustainable health improvement action plan with defined strategies, milestone activities, timelines, partner commitments, and a reporting system.
  • Coordinates public health planning projects aligned with the Baltimore City Health Department's strategic plan.
  • Participates in public health emergency response duties as assigned and consistent with job classification and training provided in response to natural disasters and threats to public health.
  • Perform other related duties as required.


Minimum Qualifications

Education: A bachelor's degree, master's degree preferred in business administration, public administration, management, or related field from an accredited college or professional certification may be required

AND

Experience:

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver's permit. PROVISIONAL DRIVER'S LICENSES ARE NOT ACCEPTABLE.

NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER'S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING.

Knowledge, Skills, and Abilities
  • Comprehensive knowledge of principles and practices of public health.
  • Thorough knowledge of family health and community engagement- partners, stakeholders, academia, and grass root organizations, and social/behavioral health organizations.
  • Thorough knowledge of laws, general statutes, policies, procedures, rules, and regulations governing public health programs in the state of Maryland.
  • Ability to communicate effectively verbally and written.Knowledge of community health assessments, planning, and evaluation in assigned program areas with expertise in program planning techniques.
  • Able to gather, analyze, organize, interpret and report data related to health program planning.
  • Ability to convene, facilitate, and educate diverse groups.
  • Experience in project coordination and project management; able to work on multiple projects at one time.
  • Ability to solve problems internally to motivate, be detail-oriented, and multi-task.
  • Ability to work independently and in a group to accomplish tasks with excellent organizational and interpersonal skills.
  • Excellent oral and written communication skills.
  • Knowledge of relevant computer hardware and software applications (Microsoft, Excel, PowerBI, SharePoint, Outlook, PowerPoint).
  • Knowledge of SPSS statistical software.


Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation

About City of Baltimore (Mayor and City Council of Baltimore)

City of Baltimore Careers

Joining the City of Baltimore presents a unique opportunity to become part of a team dedicated to the growth and improvement of the community. The city offers a wide range of job opportunities and career paths, providing a platform for professional development and personal growth.

Explore Career Opportunities

The City of Baltimore is constantly seeking skilled, passionate, and creative individuals ready to contribute to their dynamic team. With diverse job opportunities ranging from public health to engineering, finance to community development, the city is a place where every professional can find their niche.

Professional Growth and Development

At the City of Baltimore, career growth is a priority. Employees are encouraged to enhance their skills through leadership training programs and continuous learning opportunities. The city supports career advancement through professional development courses and diverse internship programs, ensuring that every team member has the tools to succeed.

Diversity and Inclusion

The City of Baltimore is committed to fostering a workplace culture enriched by diversity and inclusion. Diversity training programs are integral, ensuring that all employees have the opportunity to work in a respectful and welcoming environment. The city values the innovation that comes from a diverse workforce and strives to maintain an inclusive atmosphere.

Benefits and Culture

Employees at the City of Baltimore enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits include health insurance, retirement plans, and paid time off, among others. The city's culture emphasizes teamwork, respect, and integrity, providing a solid foundation for all employees to thrive.

Networking and Community Engagement

Networking is a vital part of the career journey at the City of Baltimore. Employees have numerous opportunities to connect with leaders and peers within and outside their departments, enhancing their professional network and opening doors to new challenges and opportunities. Community engagement initiatives also allow employees to make meaningful contributions to the city they serve.

Applying for a Position

To apply for a position with the City of Baltimore, candidates should prepare a resume that highlights relevant experience and skills. The hiring process may include an interview, where candidates have the chance to demonstrate their suitability for the role. Interested individuals are encouraged to visit the City of Baltimore Jobs portal to explore available positions and submit their applications.

Stay Connected

Keep up to date with new job alerts, employment trends, and insider tips by subscribing to the City of Baltimore Careers newsletter. This resource provides valuable information to help potential candidates and current employees stay ahead in their career paths.

Join the Team

The City of Baltimore looks for individuals who are solution-driven and eager to make a difference. Search open positions that match your skills and interests on the City of Baltimore Jobs portal. Discover the rewarding opportunities that await at the City of Baltimore, where every job is a chance to contribute to the city’s future.
Learn more about City of Baltimore (Mayor and City Council of Baltimore)

Similar Jobs

More Jobs at City of Baltimore (Mayor and City Council of Baltimore)

More Healthcare Jobs

Find similar Accreditation Director, Operations Officer III (NCS) - Baltimore City Health Department jobs: