The
AR Supervisor supports the Global Process Owner, Shared Services AP & AR, by overseeing outsourced and local Accounts Receivable operations, ensuring compliance with company policies, and driving process efficiencies across the organization. This role provides direct supervision of staff, manages daily operational activities, collaborates with internal and external stakeholders, and supports audit and continuous improvement initiatives.
This role will be located in Greenville, SC and categorized as flexible. 4 days on-site and 1 day remote.
Below are some of the key responsibilities for this role:
- Supervise the outsourced Cash Applications team, supporting multiple banks, currencies, and legal entities.
- Monitor performance and identify opportunities to improve cash application processes, controls, and efficiencies.
- Lead and supervise the local Small Deductions team, ensuring timely resolution of customer deductions.
- Partner closely with the AR Collections Supervisor to support collections efforts and reduce outstanding deduction balances.
- Review and assess new and existing customer creditworthiness and establish appropriate credit limits.
- Coordinate annual Accounts Receivable audit activities and serve as a key contact for external auditors.
- Ensure compliance with company policies, procedures, and internal controls.
- Support special projects, process improvement initiatives, and other ad hoc assignments as directed by management.
Qualifications/Requirements: Work Experience:
- 7+ years of Accounts Receivable processes, including cash applications, deductions management, collections, and credit analysis
- Experience leading outsourced and local shared services teams
- Understanding of the Order-to-Cash functions within ERP (preferably SAP)
- Exposure to Salesforce system and portals for invoicing and remittances
- Previous success in a similar role required
Education or Certification:
- BA/BS degree in Accounting, Business, Finance or equivalent experience desired
- Certification in Accounts Receivable Practices highly preferred
Desired Characteristics:
- Proven ability to implement business process changes to improve operating efficiencies
- Leadership presence, ability to interact with all levels within the organizations(s) to resolve issues or impact changes.
- Strong verbal and written communication skills and ability to interface with all levels of management and customers.
- Ability to work with a remote team
- Strong problem-solving skills
CompensationThe position has a compensation package inclusive of base, bonus (if eligible), benefits, 401k contribution, time off, recognition awards and more. This salary range is $80,000-$100,000.
Benefits and PerksThe Highlights:All around competitive culture where together we strive to:
- Approach each day with a tenacious curiosity
- Communicate openly and honestly- internally and externally
- Work hard, take risks, fail fast...learn and move on
- Embrace diversity and welcome opposing thoughts
- Empower and develop each other
- We have an open and inclusive culture where you'll learn and grow through programs and resources like:
- Quarterly company all employee meetings
- Management and Leadership development
- Initiatives and special projects with executive leadership exposure
- Access to top-notch learning courses through LinkedIn Learning
- Regular manager check-ins to drive performance and career growth
Our more standard benefits- Full-time exempt roles have a Permissive Time Off Policy, giving you flexibility to rest, relax and recharge away from work
- Paid Company Holidays
- A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance
- 401(k) retirement program with a fully vested immediate company match
- Flexible Spending Account options for pre-tax employee allocations
