Accounting Operations Manager

DELFI Diagnostics, Inc.

$140K — $175K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years of accounting/finance operations experience with P2P and ERP systems administration
  • Hands-on NetSuite experience at administrator level
  • Experience scaling accounting and procurement processes in companies of 50-200 employees
  • Strong understanding of internal controls and segregation of duties
  • Ability to build processes and solutions independently without a large team

Responsibilities

  • Manage the entire P2P cycle from requisition to payment
  • Resolve PO and invoice issues promptly
  • Design scalable procurement processes for growth
  • Implement automated solutions to enhance P2P efficiency
  • Oversee vendor onboarding and ensure data integrity
  • Reconcile AR monthly, addressing discrepancies as needed
  • Review monthly financials to ensure accurate coding to general ledger

Benefits

  • Flexible time-off policy
  • 401(k) retirement plan
  • Competitive medical, dental, and vision insurance
  • Onsite lunch three days a week
  • Wellness offerings
Full Job Description
DELFI has 1-2 designated in-office working days each week for employees who live within within 50 miles of Palo Alto, CA

What You'll Do

Procure-to-Pay (P2P)
  • End-to-end ownership of the P2P cycle: requisition, PO issuance, invoice matching, and payment
  • Manage PO and invoice issues to ensure timely resolution
  • Design and implement a scalable procurement process
  • Recommend and implement automated solutions to support P2P
  • Vendor onboarding, W-9/W-8 collection, ensuring valid vendor payment data, vendor master data integrity in NetSuite
  • Manage relationships with AP-adjacent vendors (e.g., bill pay, corporate card providers)
  • Monthly AP close activities: accruals, aging review, partner with FP&A to inform cash planning
  • Work with R&D teams to understand projected order volumes and timing
  • Sets re-order points and modify as the company expands
  • Monitor critical vendors to ensure quoted prices are reasonable, including assisting with vendor consolidation and price negotiation related to high volume and high spend items
Accounts Receivable (AR)
  • Liaise with external vendor and internal customer experience team to reconcile AR on a monthly basis, including troubleshooting discrepancies with external vendor
  • Generate and send invoices using NetSuite
  • Liaise with internal customer experience team to ensure write-offs are recorded into NetSuite timely

Expense Reports and Credit Cards
  • Ensure proper onboarding and offboarding
  • Timely approval of expenses
  • Provide insight and analysis to FP&A on spend
  • Work with vendors where needed to negotiate better prices on high spend areas
General Accounting
  • Monthly review of financials to ensure accuracy of PO coding to general ledger accounts and departments
  • Journal entries and reconciliations for P2P, AR, expense report accrual, credit card accrual
  • Demonstrate technical accounting knowledge through leveraging understanding of developments within the business to identify accounting risks in owned accounting areas
  • Monthly financial reporting support, including flux explanations for P2P, AR, expense reports, credit cards
NetSuite & Systems Ownership
  • Serve as the primary finance internal administrator for NetSuite: timely additions and removals of users, user roles/permissions, workflow configuration, workflow troubleshooting, approval routing, custom fields/forms, reporting
  • Own the relationship with NetSuite technical admin support: system changes, upgrades, custom workflows, automation, and troubleshooting
  • Manage integrations between NetSuite and adjacent systems (expense management, procurement/e-sourcing tools, banking/payment platforms, potentially LIMS-adjacent data feeds for lab spend)
Policy & Controls
  • Own and maintain the corporate approval matrix (spend authority by role, dollar thresholds, PO vs. non-PO approval paths)
  • Own the expense reimbursement policy and T&E program, including corporate card administration
  • Design and enforce segregation-of-duties controls appropriate for a pre-IPO/pre-commercial dx company preparing for future audit and compliance scrutiny (SOX readiness, external audit support)
  • Maintain documentation (SOPs, process flows) for all owned processes to support internal controls and audit requests
Cross-Functional & Leadership
  • Partner with lab operations, R&D, and clinical teams on purchasing needs specific to a dx/life sciences environment (reagents, instruments, CRO/CDMO spend, biospecimen-related purchases)
  • Support the Controller and CFO with ad hoc analysis on vendor spend, contract terms, and cost management opportunities
  • Likely people leadership: this role may have 1+ direct report(s) performing transactional P2P/AP work
  • Experience with improving and automating processes through system reporting improvements and AI tools


What You'll Bring

Required
  • 7-10+ years of progressive accounting/finance operations experience, including direct ownership of P2P and ERP systems administration
  • Hands-on NetSuite experience required (administrator-level configuration, not just end-user)
  • Experience building or scaling accounting, procurement, P2P processes in a growing company (~50-200 employees)
  • Strong understanding of internal controls and segregation of duties
  • Comfortable operating without a large team - you will be expected to build processes and solutions from the ground up without a team under you

Strongly Preferred
  • Life sciences, diagnostics, biotech, or pharma industry experience
  • Experience in a pre-commercial or recently-commercial company preparing for SOX compliance or external audit scrutiny
  • Exposure to lab operations, CRO/CDMO vendor management, or clinical trial-related spend
  • Experience with P2P solutions integrated with NetSuite (e.g., NetSuite Bill Capture, Coupa, Airbase)
  • Experience with expense management platforms (e.g., ChromeRiver, Expensify, Navan/TripActions) integrated with NetSuite

Nice to Have
  • CPA, CMA, or other relevant certification
  • Prior experience in a company undergoing M&A or strategic transaction diligence (given the level of financial rigor and documentation that entails)


$140,000 - $175,000 a year

Actual base pay will consider experience, skillset, education, and geography.

This role may be eligible for other forms of compensation, including an annual bonus and a new hire equity grant, subject to the terms of the applicable plans and Company discretion. All employees are also eligible for DELFI's comprehensive and competitive benefits package, including but not limited to: a flexible time-off policy; a 401(k) retirement plan; an extremely competitive medical, dental, and vision coverage; onsite lunch 3 days a week; and other wellness related offerings.

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