Accounting Operations Expert (Insurance)

Gratia

$100K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in senior accounting roles, particularly within the insurance sector.
  • In-depth knowledge of Managing General Agent (MGA) models and premium trust accounting.
  • Advanced proficiency in Excel and automation tools, with a focus on AI applications.
  • Strong understanding of complex accounting frameworks (CPA/CA preferred).
  • Proven ability to optimize finance and accounting processes with a track record of driving efficiencies.

Responsibilities

  • Take ownership of complex claims accounting, ensuring historical discrepancies are addressed and clean processes are established.
  • Map existing workflows during month-end close to identify inefficiencies and recommend improvements.
  • Utilize advanced Excel and AI tools to reduce manual data entry and improve reporting efficiency.
  • Serve as a collaborative resource to finance leadership, promoting a continuous improvement mindset across teams.
  • Engage with various teams to streamline operations and enhance data flow between the MGA and carrier partners.

Benefits

  • Flexible project duration with the possibility of extension based on performance.
  • Engagement starts within a month, aligning with year-end activities.
  • Remote work opportunity with a preference for West Coast hours.
  • Full-time commitment of 40 hours per week.
Full Job Description
About the role

We are looking for a senior accountant and process optimization expert for a project-based engagement with one of the world's largest international Managing General Agents (MGAs). Working directly with the finance leadership team, you will step into a distributed U.S. accounting group to untangle complex reconciliations, modernize the month-end close, and introduce AI and automation to legacy workflows.

What the role is not
  • Not pure staff augmentation. The team already has clerical and day-to-day execution resources. This role is about challenging how the work is done, not just turning the crank.
  • Not basic bookkeeping.The cleanup work involves complex MGA accounting, historical catch-ups, and untangling legacy processes.
  • Not order-taking. We do not need someone who waits for step-by-step instructions. You must be proactive in uncovering inefficiencies, questioning existing processes, and proposing solutions.
Key priorities
  • Take ownership of the claims accounting area, executing complex catch-up work, resolving historical discrepancies, and establishing clean go-forward processes for premium trust and claims funding.
  • Shadow the team through month-end close and day-to-day operations to map existing workflows, identify bottlenecks, and recommend efficiency improvements in how data flows between the MGA and carrier partners.
  • Leverage advanced Excel, automation tools, and AI capabilities (such as Copilot Pro) to eliminate manual data entry and streamline cross-system reporting (e.g., high-volume bank reconciliations and bordereaux reporting).
  • Act as a thought partner to finance leadership, providing technical accounting context while driving a culture of continuous improvement across teams in San Diego, Dallas, New York, and North Carolina.
What we're looking for
  • Deep experience in the insurance sector is required, with specific knowledge of MGA/delegated authority models, premium trust accounting, and carrier reporting being a massive advantage.
  • Strong grasp of complex accounting frameworks (CPA/CA preferred) with the ability to untangle legacy reconciliation issues.
  • Proven track record of optimizing finance and accounting workflows. Formal training (Lean Six Sigma) is a plus but not required.
  • Highly proficient in Excel with a demonstrated ability to apply automation or AI tools to finance workflows.
Engagement details
  • Start timing: Expected to kick off within the next month, ramping up as the team approaches year-end.
  • Duration: Flexible initial length. Will start as project-based support with the potential to extend into a longer-term relationship based on performance.
  • Location & hours: Remote. Must be onshore or fully capable of aligning with U.S. working hours, with a strong preference for West Coast hours.
  • Capacity: full time (40h per week)

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