About the RoleWe're looking for an Accounting Manager to own payroll administration, customer billing support, and payroll tax compliance across the U.S. You'll be the go-to expert on our Rippling payroll system and a key point of contact for customers with payment, upgrade, and downgrade questions related to their accounts. This is a hands-on role suited for someone who's comfortable managing both internal payroll operations and external customer-facing financial questions.
What You'll Do- Administer end-to-end payroll through Rippling, including new hire setup, terminations, pay changes, benefits deductions, and off-cycle payments.
- Ensure accurate and timely processing of U.S. federal, state, and local payroll taxes, including registrations, filings, and remittances in new states as the company grows.
- Monitor multi-state payroll tax compliance (withholding, unemployment insurance, and other state-specific requirements) and stay current on changing state tax rules.
- Reconcile payroll runs against the general ledger and resolve discrepancies.
- Respond to customer inquiries related to billing, payments, and subscription upgrades/downgrades, coordinating with Sales and Support as needed.
- Process and track subscription changes (upgrades, downgrades, cancellations) and their financial impact, including proration and invoicing adjustments.
- Partner with Finance leadership on month-end close activities related to payroll and revenue.
- Maintain documentation for payroll and tax processes, and identify opportunities to automate or streamline recurring work.
- Support year-end tax activities, including W-2s, 1099s, and state annual filings.
- Process employee expense reimbursements and manage day-to-day corporate card administration through Brex.
- Issue and manage Brex cards for new hires and existing employees, including setting spend limits and monitoring for policy compliance.
What We're Looking For- 5+ years of experience in accounting, payroll, or a related finance role, ideally with direct ownership of payroll operations.
- Hands-on experience with Rippling payroll (required).
- Solid working knowledge of U.S. payroll tax at the federal and state level, including multi-state withholding and unemployment insurance.
- Comfort working directly with customers on billing, payment, and subscription questions in a clear, professional manner.
- Strong attention to detail and a track record of managing sensitive financial and personal data accurately.
- Ability to work independently in a remote, fast-paced startup environment.
- Bachelor's degree in Accounting, Finance, or a related field, or equivalent practical experience.
Nice to Have- Experience with billing/subscription platforms (e.g., Quickbooks).
- CPA or progress toward CPA licensure.
- Prior experience at an early-stage startup.
- Experience with Brex or a similar corporate card/expense management platform.
