OverviewSaatchi & Saatchi Health is looking for a Account Supervisor to join our team in New York. ResponsibilitiesAgency Operations:
- Helps guide process, details, and helps develop tactical plans.
- Finances: Helps to develop and administers clients' budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Thorough knowledge of contract and its implications.
- Sound decision making regarding hours dedicated to jobs, what to prioritize. Good understanding of all basic financial tools necessary to account management
- Trouble shoot: Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve for potential problems before they get too big. Ability to identify client issues, and work with Account Lead to moderate conflicts and influence management decisions
Knowledge:
- Understanding of the therapeutic category, the audience and at least two channels. Basic knowledge of at least one other category, and another audience.
- Continuously learning technology
- Demonstrates and applies knowledge of assigned brands
- Ensures team adherence to agency process.
Strategy
- Vision: Works with team lead to help develop communication objectives & strategies (e.g. marketing/ brand platform briefs).
- Demonstrates passion for the brand
Tactics and Execution
- Supports with the Development of marketing/ brand platform briefs.
- Production: Manages the production of client-approved marketing tools
- Creative: collaborates on creative brief development
- Works with team members in developing the writing and preparation of marketing communications plans and proposals
- Communication: communicate key Client issues/ initiatives to team accurately and in timely manner
- Demonstrates the ability to think creatively and strategically
- Basic knowledge of PHCG businesses, offerings, and tools
Client Relationship
- Builds trusting relationships with client counterparts.
- Relationship: Frequent, positive client contact with key clients
- Supports the team lead to ensure everyone is focused on brand strategy and positioning: client, account team, and other internal departments
- Agency Champion: Understands, communicates and advocates the agency POV (point-of-view).
- Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly.
- Supports in ensuring timely, accurate client documentation & correspondence
QualificationsAbout You:- Exhibits Integrity and Trust
- Exhibits Self Development
- Bachelors degree
- MBA, Masters in Marketing or related discipline preferred
- Experience in healthcare communications environment preferred
- 5+ years experience
Additional informationOur Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
