The Role and What You’ll Do:

The Account Supervisor, Experiential will ensure our clients receive superior service while motivating a team of professionals to achieve sustainable results. Our ideal candidate is a demonstrated leader with a strong understanding of how to drive integrated experiential programs across the consumer journey - from large-scale events, mobile tours, grassroots and field marketing, hospitality, sponsorship activations, cultural moments, and immersive brand experiences. Experience within the spirits and/or beer industry is a strong plus.

This individual will be responsible for the day-to-day management and execution of programs across multiple brands and workstreams, while helping to drive account growth, operational excellence, and profitability. The ideal candidate thrives in fast-paced environments, is solutions-oriented, and has a proven ability to manage complex productions, evolving client needs, and cross-functional teams simultaneously. This role will also lead and mentor junior talent while fostering strong collaboration across internal disciplines and external partners.

The best candidate for the Account Supervisor - Experiential position will have direct experience developing and executing best-in-class experiential marketing programs, with a deep understanding of how to bring creative ideas to life through flawless production and strategic execution. This role reports into the Sr. Director, Experiential.

Account Management

• Manage activity with account team
  • Provide strategic leadership for brand clients to the respective verticals and channels
  • Partner closely with Strategy, Creative, and Production teams to ensure all needs are delivered correctly and seamlessly executed
  • Become an expert in our client’s competitive landscape, providing POVs of best-in-class work and industry learnings
  • Ensure briefs are received from clients that clearly define timing, expectations, budgets, production considerations, and outputs
  • Align expectations and monitor team workflow across Account, Creative, and Production workstreams
  • Provide critical day-to-day supervision
  • Identify and suggest Training/Development needs
  • Provide ongoing performance feedback and empower team members
• Manage the collective experiential process
  • From brief, to strategy, creative development, production, fabrication, logistics, on-site execution, and post-program recapping/reporting
  • Partner closely with internal and external production teams to ensure operational excellence, budget management, and flawless execution across all touchpoints
  • Support development of timelines, staffing plans, vendor coordination, permitting, run-of-show documents, and overall event readiness
• Manage the creative process
  • In conjunction with the strategy team, brief the creative team either personally or through close oversight of account managers, reviewing deliverables and comp materials
  • Work with team in the development of concepts and supporting tactics
  • Collaborate with production counterparts to ensure creative ideas are feasible, executable, and aligned to budget and timeline realities
• Responsible for developing scopes of work with clients
• Lead development of proposal/deck presentations

Client Service

• Provide support to Leadership on effectively managing high-level clients and complex integrated programs
• Build relationships throughout client organizations at senior levels, serving as a trusted day-to-day partner
• Work with Leadership to contribute strategic ideas that effectively support client business plans and long-term growth opportunities
• Lead cross-functional collaboration across Account, Strategy, Creative, Production, Partnerships, Talent/Influencer, and external agency/vendor teams to ensure seamless program delivery
• Navigate fast-paced environments with shifting priorities, tight timelines, and evolving client needs while maintaining a high standard of execution and communication

Production

• Strong understanding of producing experiential programs of varying scale and complexity, including live events, mobile tours, sponsorship activations, hospitality, field marketing, and cultural moments
• Possess strong knowledge of fabrication, scenic builds, staffing, logistics, permitting, run-of-show development, vendor management, and on-site operations
• Work closely with Production teams and external vendors to deliver best-in-class experiences while driving efficiencies within client budgets and timelines
• Partner collaboratively with Production from concept through execution to ensure creative ideas are operationally feasible, strategically aligned, and executable within budget and timing realities
• Support onsite execution and troubleshooting, helping teams navigate real-time challenges while maintaining client confidence and program excellence

Finance Management

• Work with Director on managing revenue, forecasting projections, staffing plans, and resource allocation to ensure client profitability and operational efficiency
• Support development of scopes of work, staffing recommendations, budget tracking, and financial reconciliations across multiple concurrent programs
• Work with Director on overall staffing/resource allocation, balancing freelance and full-time support based on business needs and client demands
• Manage client billing, financial status reports, and overall program health at a high level
• Maintain awareness of program profitability while identifying opportunities to drive incremental growth and added value for clients

Strategic Thought Leadership

• Work with Sr. Director and Leadership to guide upfront planning processes and identify opportunities for experiential innovation and growth
• Partner with strategic planning, creative, and production teams to develop integrated concepts rooted in cultural relevance, consumer engagement, and measurable business impact
• Work with Sr. Director to develop success metrics and measurement criteria for programs, ensuring accountability across teams and deliverables
• Bring forward thought leadership, category trends, and best-in-class experiential examples to inspire both internal teams and clients
• Identify opportunities to deepen client partnerships through new capabilities, integrated offerings and incremental business opportunities

And All Along the Way

• Always conduct oneself in a professional manner, focused on the success of the team and agency
• As a manager and rising agency leader, a clear and consistent management style will ultimately help your team below as well as above
• Maintain control and steer all conversations toward successful resolution of issues
• Include your manager to help mentor cross-functionally, as you have visibility to the wider team

You Have These:

• Bachelor’s Degree in Communication, Marketing, Advertising or similar
• 10+ years of experiential/event marketing within a client or agency environment
• Experience in the alcoholic beverage industries a plus
• Excellent management skills, with the proven experience to lead a team and client with confidence and magnetic, intelligent, strategic leadership
• Willing and able to work nonstandard work hours, weekends and travel as required
• Excellent oral and written communication skills
• Team player who is positive and upbeat with high potential for coaching and mentoring

How we work:

WME Group is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support.

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.