Job Description:

Account Supervisor, Earned Media (Corporate Clients)

Do you instinctively know which stories will capture attention and which reporters will care? Are you energized by helping organizations earn meaningful media coverage that strengthens reputation and supports business goals?

As an Account Supervisor, Earned Media at Zeno, you will support earned media strategy and execution for leading brands and organizations. Working closely with corporate communications teams, clients and media partners, you will help identify opportunities, shape narratives and secure coverage that strengthens reputation and supports business goals.

This role is ideal for a communications professional who combines strong media instincts with strategic thinking and relationship-building. You'll have the opportunity to contribute to high-impact media programs, counsel clients, mentor junior team members and contribute to the continued growth of Zeno's earned media capabilities.

About the Role:

• Media Strategy & Execution: Support the development and execution of earned media strategies that align with client objectives, business priorities and key communications moments, from corporate announcements and thought leadership initiatives to earnings and business milestones.
• Corporate Storytelling & Narrative Development: Help clients identify and shape compelling stories that build reputation, elevate leadership voices and engage key stakeholders across business and industry audiences.
• Media Relations & Coverage Generation: Build relationships with business, trade and top-tier media while proactively identifying opportunities that generate meaningful coverage and measurable impact.
• Executive & Spokesperson Support: Prepare and counsel executives and spokespeople for media interactions, interviews and events while helping ensure successful media engagement experiences.
• Client Management & Strategic Counsel: Serve as a trusted day-to-day advisor, providing recommendations, navigating media opportunities and helping clients make informed communications decisions.
• Industry Intelligence & Opportunity Identification: Monitor media, industry and cultural trends to identify emerging opportunities, risks and story angles that support client objectives.

• Team Leadership & Collaboration: Support and mentor junior team members while contributing to a collaborative environment that encourages learning, development and high-quality work.

About You:

• 5+ years of experience in earned media, media relations, public relations or corporate communications within an agency or other fast-paced environment.
• Proven success building and maintaining relationships with business, trade and top-tier media.

• Experience securing earned coverage across business, trade, broadcast, print and digital media.
• Strong understanding of reputation management and today's evolving media landscape across traditional and emerging channels.

• Demonstrated ability to identify newsworthy stories and shape compelling narratives.
• Strong writing, editing and storytelling skills, with experience developing media materials, presentations and strategic recommendations.
• Experience counseling clients and contributing to earned media strategies and communications programs.
• Strong presentation and communication skills with developing experience presenting recommendations to clients and internal teams.
• Strong organizational skills with experience managing multiple projects, priorities and stakeholders.
• Collaborative and solutions-oriented mindset with strong attention to detail.
• Experience mentoring or supporting junior team members.
• Curiosity about the future of earned media and its connection to business, culture and reputation.

Preferred Qualifications:

• Experience securing executive interviews and thought leadership opportunities.
• Experience supporting Fortune 500 brands.
• Experience contributing to new business efforts or agency thought leadership initiatives.

Pay Range: $75,000 - $95,000 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Level 05

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.